New Member
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2 Messages
Leak from cables
My house has water damage due to holes drilled in wall by DIRECTV. WHO going too pay for this?
New Member
•
2 Messages
My house has water damage due to holes drilled in wall by DIRECTV. WHO going too pay for this?
Accepted Solution
detuch254
ACE - New Member
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5.2K Messages
2 years ago
That dish has absolutely no monopoles. It either was installed by a third-party company or something along those lines. Not only are there leaks, but this installation is wrong. Moreover, there is no drip loop there. You can also complain about the installation being done wrong, using the points I mentioned above.
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
You need to call Directv (number in my greeting below) to file a damage complaint. They should be able to pay for/restore the leaks but if not, file a BBB complaint to get things going. Being we are customers like you, we wouldn’t be of much more help (unfortunately).
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
It somewhat depends on when DTV installed it.
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nabukl
ACE - Professor
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2.4K Messages
2 years ago
How long ago was it installed?
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C4jmd
New Member
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2 Messages
2 years ago
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
Once installed the dish and coax are yours to maintain so if it been awhile since the install your homeowner insurance pays for the repairs.
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Good4u
Contributor
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190 Messages
2 years ago
I am wondering how that ceiling damage was caused by the DirecTV installation.
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shannon02
ACE - Expert
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21.3K Messages
2 years ago
There is no drip loop on the coax so the water runs down the coax into the house as it doesn't look like it was caulked either, but the big question is how long it was happening.
(edited)
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