outside line to satellite dish

I'm not sure if this is the right place to ask this question but I'm going to give it a try.  The line to my satellite dish is not a buried line.  It is attached to a to a powerpole on my side of the street and then stretches across the street to another pole.  This afternoon a delivery truck drove by and accidentally pulled the line down, along with the line to my phone and it is all currently laying across the road and in my yard.  I have called twice and got the run around.  Who do I contact about having someone come out and fix this problem????  I have the phone company coming out tomorrow for my land line but they can't do anything about the line to my direct TV dish.  The line was spliced when it was pulled down so I do have exposed wire.  My service has not been interrupted but it will be eventually if this doesn't get fixed.  Very frustrating to say the least.  Any help would be appreciated.