Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

New Member

 • 

1 Message

Friday, January 1st, 2021

Return bad receiver need lable or address

I need return a bad receiver but don't have return label so I need a address or what ever is needed for a return ?????

Oldest First
Selected Oldest First

ACE - Expert

 • 

23.4K Messages

5 years ago

If you received a replacement receiver, then you usually send it back in the same box with the return label included, unless they no longer want it back. What is the model number of the box?

But if it is returnable, and the replacement didn't have a ship back label, then here is the general return process.

How To Return The Equipment 

Go to a FedEx or UPS location with your account #. No need to bring a box or label, the equipment will be boxed it up & shipped out at no charge. The process takes less than 5 minutes. 

 


NEED HELP?