New Member
RETURNING EQUIPMENT
I had a customer drop off equipment to ship back. I do not have the ship to address, all I have is the account # to do the shipping with thru FedEx. Can you provide me with the address.
New Member
I had a customer drop off equipment to ship back. I do not have the ship to address, all I have is the account # to do the shipping with thru FedEx. Can you provide me with the address.
SoloTX
ACE - New Member
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25 Messages
5 years ago
FedEx will have the proper address as they box up the equipment and ship for the customer. Customer should take the equipment as they will give a receipt that the customer needs to keep for their records.
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goldw1800
ACE - Professor
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2K Messages
5 years ago
FEDX has that info as they have the shipping contract-you as a third party should beable to work with them. --contact FEDX
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Juniper
ACE - Expert
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23.4K Messages
5 years ago
If you have the account number, then you have what is needed for return. However in the future you should have customers return themselves as many need that receipt to cover for any issues on it being counted.
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