Doubtful, but not impossible. Details are needed to offer guidance. Explain in detail problem, any error messages, models of boxes, and is it all TVs and/or channels or just certain ones. Include anything you have tried (if anything) to resolve the issue.
You ask for help but say you have an appointment today? DirecTV doesn't do same day appointments, so unless you called them days/weeks ago, then it wouldn't be DirecTV you're dealing with but some 3rd party.
litzdog911
ACE - Sage
•
46.7K Messages
2 years ago
Maybe. More details, please ....
Genie model number?
What channel(s)?
How is Genie connected to your TV?
When did the problem start?
What troubleshooting have you tried so far?
0
0
Karenweaver
New Member
•
1 Message
2 years ago
I have a appointment today for someone to check it out . Thank you
0
0
shannon02
ACE - Expert
•
21.3K Messages
2 years ago
DTV receivers don't have volume controls.
0
0
Juniper
ACE - Expert
•
23.4K Messages
2 years ago
@Karenweaver
Doubtful, but not impossible. Details are needed to offer guidance. Explain in detail problem, any error messages, models of boxes, and is it all TVs and/or channels or just certain ones. Include anything you have tried (if anything) to resolve the issue.
You ask for help but say you have an appointment today? DirecTV doesn't do same day appointments, so unless you called them days/weeks ago, then it wouldn't be DirecTV you're dealing with but some 3rd party.
0
0
Juniper
ACE - Expert
•
23.4K Messages
2 years ago
Hold on...
Did you create two accounts?
@Karenweaver @Kakweaver
0
0