unable to fast forward Ads on recorded program on Direct TV

Dies anyone know if Directv Stream, the way to get Directv on Fiber without a sat, does it allow ff/rew or are they all considered on demand.  And does the recording on line also work the same as Sat? 

@Hmfamily0 

Yes, DirecTV Steam recordings allow FF/REW.

Yes, recordings on DirecTV Stream into the cloud work pretty much like DirecTV Satellite. 

@Hmfamily0 DIRECTV STREAM is not service over Fiber, but rather service using an internet connection. They are referred to as over-the-top (OTP) Live TV streaming services. With DIRECTV STREAM, you can’t fast forward or rewind commercials with on-demand content. The recording with DIRECTV STREAM is NOT the same as DIRECTV satellite because DIRECTV STREAM has cloud-DVR (recordings are stored in the cloud) while DIRECTV DVRs have a built in hard drive that store all the shows.

@Hmfamily0 

Directv Stream, the way to get Directv on Fiber without a sat

Not quite.

DIRECTV STREAM and DirecTV are two separate providers, not two different delivery methods for the same provider. You cannot pay for DirecTV and get DIRECTV STREAM.

DIRECTV STREAM is service over internet (not specifically fiber). So, fiber, cable, DSL, etc. can work as long as your broadband capability can handle it. Naturally, dial-up will not work at all.

I might take my chances . Direct TV has not been truthful or csrs( plural) are not knowledgeable. They lied to me about the program pkg I was getting, when I inquired if I would get certain channels. They said yes I didn't I had to change a pkg and was assured I would get the channels I desired then 2 were missing and had another round with them then the dvr player was suppose to be delivered on one day, delayed by 2 days then on the 5th day it arrives. I never had these problems with UVerse.  Now its suggested to replace the box and wait what? a month?.. not happy folks

AFAIK DTV still uses 2nd day FedEx for replacements with a $20 shipping fee.

A replacement box is estimated to be received within 3-5 shipping days. Though possible to receive on the quicker side, it is not guaranteed. Since the pandemic shipping or supply delays have not been uncommon unfortuantely. It is $19.95 for delivery or covered if you have the optional equipment protection plan or box was installed within the last 90 days.

There have been recent changes to the packages. Wouldn't be surprised if agents went off memory instead of looking it up. Though there are those who would say anything you wanted to hear to secure a sale, which no company is immune from (not even U-Verse).

DirecTV Packages & Channel Lineup

the box was installed a little over a week. Att uverse was upfront and  they understood the pkg I wanted and I received them without a hassle. The CSRs need to be retrained or very carefully monitored. None the less it will fast forward on certain channels ovation, msbnc food , cook, espn etc. but not on reg network tv. each one is recorded the day before. I do not use on demand

It doesn't matter if you had an AT&T U-Verse agent up front with you, all companies get bad agents. U-Verse has been no exception. Just because you got a good experience doesn't mean that everybody did. Doesn't matter anymore as U-Verse is a grandfathered service that is just letting their remaining customers enjoy the service until they announce their hard shut-off date.

I agree training of the CRS needs to be better. They are expected to have an influx of new agents, as call centers are an environment hit hardest by the pandemic and are currently trying to get back to normal staffing levels. And to help make up for it they have more outsourcing, which means generic agents who aren't trained on the products and services and instead expected to look up everything themselves.

The fact that U-Verse has experienced the same issues with other customers makes no difference to your situation. So instead of focusing on a service you no longer have and can no longer get (as once canceled it is gone as they are not turning accounts back on or accepting new customers), lets stick to addressing the situation at hand.

You've said over and over you do not use On Demand. I think everyone heard you. The point is that if you're not using On Demand than it is a technical issue. DirecTV does NOT forbid you from FF/REW from the satellite channels.

How about answering the questions about your setup? With details that matter perhaps we can help find a resolution. That way you don't have to wait on a replacement box or service call. Otherwise call customer support and deal with it directly. We are just trying to help. But if all you want to do is complain that U-Verse is perfect and you don't like DirecTV, then we shall move on as you don't want help.

First your response is  for lack of a better word' Uppity" with superiority
 Knock it off kindly. I spent 35 years in broadcasting, enough said on that. To describe my set up? A simple Direct tv dvr with input from a cable to a dish, operated by a remote ( yes I do know how to operate a remote, yes I know where the settings  are and adjust accordingly, yes the guide , record, the scroll the sound ALL WORK. SIMPLE. The fact remains the problem that I outlined  previously. PERIOD. There is NO complicated setup. No sharing with other sets in the home. Comprende'? Now please  Juniper. DON'T respond! I mentioned UVERSE as a comparison, and FYI i know many others who never had a problem with it, and that number exceeds 30. 4 went to direct TV and got the same crap from the CSRs. The tech who installed it was fine I had no problem with him. So once again don't respond in your condescending superior manner. I am sure others here don't like that either. There ya go.

Ok a "simple" DVR. What is the EXACT MODEL? There can be differences between models, even of the same equipment line.

Your years in broadcasting, no matter in what capacity, doesn't change how the industry or DirecTV works. What you've been describing is a technical issue, not by design. Only On Demand intend to block the feature, which is mandated by the networks as is a loophole they have as not delivered through DirecTV's satellite. So, since it is satellite channels only it is a technical issue. 

I've known people to have been fine with U-Verse, those with the occasional issue, and those with nothing but problems. The fact remains, no TV service (or any business for that matter) is perfect and immune from either technical issues or bad agents. But again, that comparison does nothing to resolve your issue but appears to be what you are focused on instead.

This is a public forum, so by posting you have invited everyone to weigh in on your situation whether you like the responses or not. I like others have attempted to help, but if you just want to keep praising U-Verse and not provide SPECIFIC info about your setup, then nobody can help you. In that case you would be better off calling customer support to troubleshoot and see if there is a setting that needs refreshed, a problem with the current software version of your exact box, an issue on the tranmssion side, or something else.

This started happening to ours about a month ago on shows from "regular" channels that were NOT on demand.

This has started happening to shows from "regular" tv, set to record new episodes only, it's getting very irritating. 

@mkg6267 

Frustrating for sure, but no need to essentially double post.

What are the models of your boxes?

Does this happen on each one?

All channels or only certain ones seem to be affected?

When you look at the recording does it show it as a 4 digit channel number?

What troubleshooting (if any) have you tried?

I agree, I bundled my phones along with my DTV.  After that  ATT went and added $5 per phone line (that I have paid by my Dicover card each month). They want my debit card but that'snot happening. I decided that I would SOON part ways now that Comcast is here and also going back to Verizon. I'm tired of liberal incompetence. Oh! They did gave me a $120 discount for being friends. That is appreciared but the $5 per line times 3 per month cost me $180 per year. A big thank you for your post.