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New Member

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2 Messages

Thursday, September 8th, 2022

upgrade

If I upgrade but cancel within a week, will I be charged for the entire month?

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ACE - Expert

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21.3K Messages

3 years ago

Yes and there will also be the the ECF/ETF of $480 if you are canceling DTV satellite service as upgrades start a new 2 yr contact.

(edited)

ACE - Professor

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2.4K Messages

3 years ago

Do you mean upgrade equipment or upgrade programming?

ACE - Professor

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2.4K Messages

3 years ago

Do you mean upgrade equipment or upgrade programming?

ACE - Expert

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23.4K Messages

3 years ago

What do you mean by "upgrade"?

If you mean equipment, that will be a 24 month service agreement resulting in a early cancellation fee (ECF) valued at $20 for each month you had left.

However, if you mean raising your package up for a week and then lowering it back down, that prorates your bill.

As a note, if you cancel your entire account, your final month is not prorated. You are still considered to have DirecTV for that entire service month.

New Member

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2 Messages

3 years ago

Sorry.  I meant upgrade my programming not my equipment.  I want to try the Choice package, but if I don't like it, I would cancel immediately.  Will I be charged for a full month?


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