I have a R15-300. I've had it for almost four years now. For the past two months now when i set a program to record the light will either come on immediately and start recording from that point or it will wait till like 12 hours before the actual program and start recording. It will record hours of

For the second time in 2 years my R15 DVR died. Both times I had 80 hours of unwatched recordings!! Is there an issue with having 80% of the hard drive used that causes the DVR to fail? I have noticed that both times it was working fine when I went to bed and the next morning it's dead. I'm starting

I do not know if this is normal, but it has been 3 hours and my 51 minute show from starz on demand is only 3/4 of the way buffered. I have a quick internet connection and this just seems wrong. Something I can do about it and if I run a restart of it all will it have to start the process from the b

With the earlier version of Genie, I could easily use Download and go to move shows (like recorded baseball games) of over 3 hours to move them to my iPad using the DirecTV app so i could watch them on the airplane or in the gym. Now that I have the newer Genie 2, it tries but can't complete prepari

I was trying to continue watching episodes to catch up on the fear of The Walking Dead and it’s not showing up on the app

Hi somehow my grandson set a parental controls passcode and we can't unlock it because unfortunately he's only 3 and has no idea what he set the code as. How can I override this at home because it's after hours and I can't contact directv till morning and he's going crazy to watch his cartoons befor

I recently upgraded to U200 and am excited to see the new season of The Walking Dead on AMC.  But when I search for it to record on my DVR, it is not found.  I've gotten online with the AMC TV website; I can see the new season starts on 13 Oct.  I've tried searching on UVerse.com, but no luck.  I ca

After a power outage this AM my R22 refused to start -- it would simply get stuck at "Checking Satellite Settings, Step 1 of 2" Forever. I pulled the satellite feed cables, no change, and swapped the cables -- no change.   So I did the hold down-arrow & record restart as a last ditch -

We had a storm this afternoon, now all 3 receivers show 0 signal strength. Satellite appears to still be aimed ok, connections are good.Any other ideas for me to try - I would really prefer not to pay them $80 for a service call.

Our HR21-200 dvr starts out saying it has not received guide information for one hour... then two... then three hours until it reaches 8 hours and resets. We have two other receivers(one other a dvr) and the other a reg. hd receiver and neither of those has this problem.

I was sold DIRECTV by CenturyLink and was promised the NFL package for 2 years, 2018 and 2019.  I assume that was because it was the end of November and the season was more than half over.  My last 2 Century Link Bills have a charge for the NFL Package.  Both AT&T and CenturyLink are refusing to hon

Both my Direct TV receivers have gone dead two days ago. Neither has any power to it at all, they are both plugged in as before and the tvs they are associated with still have power, so it's not that. But both receivers are stone dead, no lights or anything. The bill pays automatically and I checked

We started about 3 hours ago receiving a loud 3 long beeps sound. Happens every half hour or so. Any ideas what's going on? Thanks Kbert

For 4 months AT&T only had my service half hooked up.  Half the wire hook up = half the power.  Resulting in slow internet and daily rebooting of system.  Until one day I completely lost service.  Service man came to house discovered problems.  Also couldn't get cable working at all .  Ran new outdo

Hi! I have called, 20 times.  My mother is dead and I keep getting mail for her for direct TV.  I hate seeing her name in my mail as it makes me sad.  I so need help!

I use the pause command on my home U-Verse TV daily. When trying today I got a message saying, "The pause command is temporarily unavailable. Try again." It has been over 3 hours. Does anyone have any insight into this problem? Thanx,kata2d

I run a HD DVR in the living room and an RCA in my bedroom. My bedroom box died with a "searching for satellite" message. Tried a reboot and then it really died... no lights and could not turn it on at all. I had my old spare RCA box so I hooked it up and swapped cards. Got a good channel 100 and no

I got an important information about The Walking Dead Channel AMC that as of 2/1/2022 AMC channel will no longer air. Where are we supposed to watch the last season of the walking dead?  Why is it that you are dropping this channel?  And why were we not notified about it 2 months ago so t

I paid my u verse bill after hours and it was disconnected how do i reconnect after hours when ive paid the remaining balance.