claim they say we don’t cover TVs I have been paying 25.98 for 5-6 years and now my tv brakes accidental damage and they don’t want to cover because they have changed there policy but never sent me anything just kept taking my money but they did always cover TVs accidental damage and l now they cha

I had a discount from AT&T for my TV (Direct TV) & internet services from Dec 18 to Dec 19. Not a very large one, but a discount all the same. much less than a new sucker taking on the average service.toward the end of time frame for this discount I called AT&T "customer service" (what a joke!) and

We started service with an ATT bundle May 1.  A $300 Visa reward card was promised if we agreed to a two year contract - good through May 2019.  After days and hours of being passed from person to person through Chat and on the phone there is no reed card coming.  I am a senior citizen and was taken

I'm sure a mod will remove this post, but I just wanted to give the community a heads up.Once you place the order, call DIrecTV BEFORE the install to make sure they have it in their system that you qualify for the 120 dollar Costco promotion, assuming you went through Costco's website.I myself went

AT&T is sending a survey out promising an Amazon gift card. Be aware, this is a scam. When you finish the survey, it will not accept your email address to send the Amazon gift card. Its a ripoff to get info for free!Typical of AT&T

As a long time customer of ATT,  I had UVERSE internet at 45mbps and the 350 Uverse tv.  A month and a half ago, a cable rep offered me a great deal which was 40 dollars less than Uverse for with faster internet.  I called ATT and they said they could beat the deal.  They told me that they could add

I am in the process of changing over to Directv Stream at my house from Dish Network. I have my house switched over to the stream boxes, and would like to change my motor home over as well. I have two Dish Networks satellite receivers in the motor home as streaming is difficult from a hot spot when

I placed an order to add HBO and an additonal wireless receive at 615pm CT Sunday evening.  Monday morning, still no HBO. I wasted an hour of my time on the phone with a cs rep saying that the order was being processed and could take up to 24 hrs to activate, so call back after 615pm Tues if not wor

I've been an AT&T U-Verse customer for over 2 years and have had issues with the wireless receiver 4 times. It has been replaced 3 times along with the router and modem. I will continually get a connection error message. Last week the connection was extremely unstable for the wireless receiver, main

I recently switched from Comcast I've had nothing but issues with these scammers. I was told I pay 85 a month for the package special they are running for one year. First they took three weeks to setup before I could use it took three techs to setup and finally I was only using the service for a mon

A month ago, when I lost a bunch of channels I decided to cancel my service. It has been a nightmare. So, lets start at the beginning. 2 years ago, there was a promotion at our local walmart for directv and att phone or internet (within one year of contract date). I was assured att was getting inter

My unverse promotion ended March 28. I called several days before to see about another promotion. I was told the rate wou;d not change due to the COVID 19 and it would remain the same until May. Do not believe anything they third party vendors tell you. THey lie. I was told to call in April. APril 1

this is what they did to me.....I would like to know how you think it is fair to the customer who ends service with DTV because they are not happy with the service and you then send them a bill in the mail for 315.58 because they ended their service before 30 days have expired. You advertise that yo

I have HR21 and was down to about 10% free disk space. I used double play and it wiped out about 4 hrs of recording I had, so apparently running double play uses some hard drive space. After double play started it showed I had 18% free space because of its deleteing recordings.

I received a short call last night saying that I would get a free STARZ preview. No mention of cost or auto billing that would start at the end of the free period. This morning I had an email saying "Thank you for contacting DIRECTV. We are processing your change of service request." I checked my p

Hello all- Direct TV has charged us $100 disconnect fee even though we have been customers for over 7 years. They require at least 2 years of service to waive the fee. A serviceman came and replaced DEFECTIVE equipment 18 months ago-they tell me this is new service so therefore we are subject to the