I received a new receiver. A return mailing label was to be included but it wasn’t. How do I return the broken receiver?

@ATTU-verseCare I, am having many problems getting a call back from AT&T to replace the dangerously broken boxes on the ground. Valencia Pointe Master Association, Boynton Beach FL - (Edited as per community guidelines) - Please have a technician come by and replace all 690 or provide the associ

There is no picture on tuned channel and the audio is broken very couple of seconds

Hi, I recently received a replacement remote controller for my U-verse DVR after chatting with the rep. I was told to return the broken one through the UPS store. So I brought the remote to the UPS store but they only accept main equipment returns, not just a remote. It is not worth returning a bro

I have manhole cover next to sidewalk and this is broken for months, I tried calling many times with no response. We are not TV watcher and don't have any service but cover said AT&T, so not sure who is suppose to fix it. Please advice

I have a broken and cracked Signature Series Telecommunications box on my property. Who do I get in touch with to have it replaced, it is an eyesore. LINDA  [EDITED per Community Guidelines - removed personal information] DANVERS, MA

I short... I made a payment arrangement and the payment did not end up going through until hours later making it the next day. Now my next bill is due in 2 days and I was told by 2 rep there is nothing they can do due to it showing a broken arrangements. Is there anything else that can be done? I've

AT&T uverse dug up my yard last week to install cables. My sprinkler line was broken during the process. My neighbor took pics that I have available. It was repaired the same day and covered back up. I was at work when the digging occurred. Yesterday I realized the sprinkler system is leaking and th

I have broken remotes and my equipment is at least 5 years old. I have the protection plan.

Trying to find sl5s4nr3-01 lnb to replace broken one or equal one that will work

The Audio is broken for CNBC. Same issue on Ruku, Computer (wifi), phone (4-5G). Not the internet connection or the devices.... Broken on all.

I don't have a package name. Guys said they were AT&T contractors laying fiber optic cable, came onto our property without asking, used heavy machine laid atop plywood, dissapeared without finishing neighborhood. Today sprinkler repairman had to replace broken pipe underneath where heavy machine lay

I get a broken sound stream, it sounds like just static, when I start my DirecTV stream app. It continues intermittently during broadcasts. It usually last may 15-30 seconds, but sometimes goes on for 1/2 an hour. It happens on both my TVs. I keep the TVs updated, actually have them setup to automat

Any idea if DirecTV is going to fix the issues with the functionality of Scoreguide? It now has NCAA FB games that were completed yesterday (Mid American) but it is still giving the date and time from yesterday as if the game is in the future. Once games start the channel information has been rem

The TV that I have the receiver hooked up to does not work anymore and I'm getting rid of it.  Does that receiver have to be hooked up to a TV for the wireless receiver to still work on a TV in the other room?  Can the receiver that was hooked to the nonworking TV just be directly connected to the c

ATT keeps saying they are going to call. They don't.

picture and audio freezes on a channel sometimes. now it is happening every minute during the 9th inning of the world series...seriously !!!!!??? on top of that the hdmi output died on my directv dvr and i have a saved email from last year from directv saying i had nfl sunday ticket on them this se

Fix your System.Your customer rewards platform (AT&T THANKS) is broken.The URL termination ERROR is: 'Ineligible for this offer'; this is a mistake, I was & still am eligible.The Termination error point URL is:    https://attthanks.att.com/ticket-twosday/redemptionIt is Broken, your software platfor

I called today to cancel my service with Directv streaming. I have been with Directv streaming since 2020 and with Directv satellite-based service for 20 years before that. I am told I have to wait until the end of my billing cycle for the service to be cancelled which is another month away. This is

Really upset with AT&T today. Two months ago I made a decision based on a representative's commitment. Since then, two more AT&T representatives have also misled me. I wish to speak with the Office of the President unless I can get the credit I have been promised. I am going to cancel everything - I