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Representative from United States

Why can't I get a representative from the United States to handle my problems with an Account

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LACK OF "LIVE" CUSTOMER SERVICE ONLINE IN THE USA IS NON-EXISTENT. TRANSFERRED ANY AND EVERYWHERE "OUT" OF THE UNITED STATES!!

CONFIRM ACP ASSIGNED TO CORRECT ACCOUNT AND CREDIT BALANCE ON INTERNET SERVICE BE APPLIED TO MY PRE-PAID CELL SERVICE. I APPLIED MY ACP TO MY INTERNET AND INSTEAD OF TRANSFERRING THE BALANCE I HAVE ON MY INTERNET ACCOUNT MOVED TO MY PRE-PAID CELL SERVICE ACCOUNT.  BEEN GOING OVER THIS FOR THRE

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U-Verse Expanding Beyond 22 States?

Last night I called AT&T with a billing question about my mobile phone account. I had an excellent customer service representative who was very helpful in resolving my problem. We spoke for a few minutes afterwards, and I gave him my U-Verse test regarding whether the Hallmark channels are or are no

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Accepted Solution

Official Solution

Email states HBO/MAX is included

I see on my account that it is not in sync with the email I got. It states I will have to pay for HBO/MAX. This is not true. I got an email that says that HBO/MAX is part of my package for $00.00, This is what was in the email. "You have access to HBO Max at no additional charge with your DIRECT

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Need to talk to a rep in United States

I have been trying to get my phone service cancelled since last December. I keep calling the 800 number but only reach somebody in India or elsewhere. I have been getting billed monthly for service that I do not have and would like to talk to somebody in the United States as those abroad cannot seem

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Contacting representatives stateside

I am having serious issues with my mlb package and the folks outside us don’t understand. Need to speak to someone stateside

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This has alphabetical listing divided into packages but no channel numbers.   This one  might be more of what you are looking for.

 to the conversation: 

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channel directory not a lineup

Where can I find a channel directory not a lineup.  I am looking for an alphabetical listing of channels and the corresponding channel number

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Could care less what you believe. Google and get the facts Jack. The country is divided into DMA's by zip code. And you receive content from the DMA associated with your zip code.

 to the conversation: 

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DirecTV Stream of local stations when traveling.

Hello, My home billing account zip code is 76102 (Fort Worth, TX). I am in Vail, CO on vacation.  I have DirecTV stream but when I watch local stations on my PC, I get the 76102 local stations.  When I watch DirecTV stream on my Iphone, I get Denver local stations. Is there anyway t

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does 4K work on the Samsung UN55NU800DFXZA? The TV states it is a 4k Ultra HD tv.

does 4K work on the Samsung UN55NU800DFXZA? The TV states it is a 4k Ultra HD tv. We just bought this tv and cannot get 4K to work regardless of the genie upgrades and having a tech on site.

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Official Solution

directv does not control what locals you get. The whole country is divided into areas called DMAs and the FCC defines what locals are associated wiuth each DMA. Directv cannot change that, only the FCC.

 to the conversation: 

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Some zip codes in South Carolina don't have access to local SC channels

Some zip codes in South Carolina don't have access to local SC stations either in Columbia or Charleston. Those zip codes only have Georgia Stations which don't have complete coverage of what's happening in SC. Your elderly customers, who don't have computers or cell phones need a SC station to stay

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You get billed on a 30 day cycle. So let's say you're on the entertainment package at 69.99. That's 65 channels divided by the monthly rate. That's 1.0767, or 1 dollar. So yeah, I'm sure you can get a credit for a dollar 🤣🤣🤣

 to the conversation: 

DIRECTV dropping OANN?

How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie!  The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives!  My husband and I will be

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DirecTV2PC application states that activation key is already in use and will not launch

I downloaded the Directv2PC application to my PC. I entered the activation key when it asked for hardward Serial number. When I launch the application it ask for the activation key. When I enter the activation key the software states that it is already in use. I asked for another activation key and

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Multi residences in different states.

Can you have a DVR / box in 2 different locations… such as one in Florida and one in North Carolina? Wanting to know if, I leave FL this morning, can I watch DTV Streaming in NC later that same day? 

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2 different states

Can I share my account with my niece being in another state?

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Formula One - United States Grand Prix Nov 2 2014 not showing up correctly on any NBC channel

Does anyone have any idea why the United States Grand Prix schedule for this weekend is all screwed up on Uverse NBC channels ??. This is the official schedule from NBC (http://www.nbcsports.com/motor-sports/f1/2014-formula-one-nbc-tv-schedule) : Saturday, November 1 - 1:00 p.m.(EST) -- United State

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Two Homes in Two States

Hi, we have a main home in Indiana and a vacation home in Florida. In Indiana we have TV's with Fire Sticks and in Florida we have TV's with Roku sticks. We rarely stream on a mobile device. It is just me and my husband and we typically travel together and maybe once a year will be in different home

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why does at&t not have a phone support team in the united states, i thought it is required by law

why does at&t not have a phone support team in the united states, i thought it is required by law

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