Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (248.6K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

how do you view your entire bill not just amount due

I keep getting looped between Direct TV and ATT when trying to see my actual bill. This has been going on for months. I even tried to cancel paperless billing just so I can see my bill but apparently that is no longer an option.  This seems to border on illegal.  There's also no real way

Question

132

1

0

Signing into Roku apps not working

I am trying to sign into apps on my Roku (ESPN, FOX sports, etc.) so that I can watch the prime time games via the app. My Roku tv is not hooked up to my cable box. The cable box is at a different house. I do not have directv Stream. Every time I try to login via directv through each app, it just lo

Question

205

1

0

List of all series that you have recorded

Is there a way to see a lit of all the shows that you have marked to record? Not just the ones that are in your library but all series that are currently marked to record? Thanks in advance!

Question

200

1

0

Can not sign into app

I can sign into the online but not the app.

Question

42

1

0

Accepted Solution

Official Solution

Be sure you ask for a DVR that records, or you might get a DVR that doesn't record

After two hours total of AT&T support, rebooting, reinstalling firmware, we finally discovered the solution to the problem.  I wanted to share it here so others don't have to deal with this.If you order U-verse Total Home DVR, a technician will come out and install the modem, install the TV set-top

Question

3K

9

0

0

Accepted Solution

Official Solution

Closed

How can you charge a $449.00 credit management fee?

Was looking into getting u200and internet. Not paying a $449.00 credit management fee.  How the *$%# can you charge that much?  What a rip off.   You just lost a potential customer. 

Question

1.4K

1

0

0

How do I get my money back, that you admit you owe me, from you?

I cancelled my account in June of 2019. You charged me a non-returned equipment fee of $160.65 on July 30, 2019. I have, and have given you, the return receipt from your preferred returner UPS a dozen times now. This receipt is dated July 7, 2019. You received the equipment, waited 3 weeks, then cha

Question

122

1

0

0

Guide only works when you say guide and enter not just guide button

Guide only works when you say guide and enter not just guide button. I used the red reset button.

Question

52

2

0

I just want service

I just purchased a home that is a brand new build, some one within AT&T did not listen when another customer was starting service as far as to what their address was. They entered into the system my address, and i have contacted that person to change their address (3 weeks this is been ongoing) and

Question

224

1

0

0

What streaming apps can you log into with directv credentials?

Basically the title. I'm a cord cutter who's considering going back to DirecTV due to the increasing number of streaming apps adding up to just about as much as I used to pay for satellite. However, most of those apps have exclusive shows, a lot of which myself or members of my family enjoy. I know

Question

5.3K

3

0

Moved into new place that has Directv dishes, but our receivers don't work.

Hi All, Hope someone can help me.  We just moved into a new place.  The old occupants were using Directv.  So I thought I could simply just plug in my Directv tuners in and voila, in business.  This isn't the case.  The on-screen message says that the tuners are "Searching for Signal on Satellites i

Question

1.2K

0

0

0

Accepted Solution

Official Solution

Closed

My firestick is saying that i do not have authorization

Hello, My firestick is saying that i do not have authorization to the freeform app, but when i logged into the uverse on my computer to activate, it said it was successful.  can you help me out?   thank you, Jacob [Personal information removed]

Question

4.3K

1

0

0

Accepted Solution

Official Solution

Did you know that your DVR box is an energy hog?

Power Hogs of Home Entertainment  Interesting article and eye-opening! Satellite boxes use about as much energy when they’re turned off. I particularly noted this passage: “Energy experts say the boxes could be just as efficient as smartphones, laptop computers or other electronic devices that use a

Question

3.9K

7

0

Picture Quality Not That Great

Hey All -  I switched to DirecTV last night, mostly because of NFL Ticket. I have a brand new 55" LED Sony Bravia 960hz 3D TV, which is an amazing Tv, that I just bought as well. MY problem is that the picture quality is not that great compared to the charter cable I just had. I am seriously conside

Question

1.4K

8

0

0

Comcast X1 customer that just moved to U-Verse

Just wanted to give my opinion and try to help out AT&T with their U-Verse Platform. I have been a Comcast customer for a decade.  I just moved a few weeks ago to U-Verse from the X1 platform.  There are some nice features with U-Verse, but there are some very large shortcomings that they NEED to im

Question

1.5K

13

0

0

My Directv streaming app is not working on Roku. I can go into it and it just flashes or strobes and won't load.

My Directv streaming app is not working on Roku. I can go into it and it just flashes or strobes and won't load. I have called Directv tech support and noone can help me.

Question

4.1K

5

0

no audio on system that worked just fine

Turned off TV last night and everything was working just fine. Turned on TV this morning and have a picture but no audio. Made sure that we had the TV selected on the audio receiver. Tested audio receiver with VHS tape and DVD and the audio receiver/amp works just fine. Used the reset option in the

Question

1.5K

0

0

0

Not able to login into https://www.att.com/my/#/login

I am not able to login into "https://www.att.com/my/#/login" site. On Firefox and Chrome, site loops at "Please give us a moment. We're Almost there!" Cleared out cookies and cache and still get the site looping.

Question

86

2

Just moved into new subdivision, told UVerse was here...but it's not

Hi.  Long story short, bought a house in new subdivision in Georgia, was told by the brokers that U Verse had already laid down their fiber lines, and were just finishing everything up, and service would be available by end of April.  April and May came and went, I saw some guys in an AT&T truck in

Question

942

2

0

0

Accepted Solution

Official Solution

Recording just new programs

How can you program just new programs and not get all reruns?

Question

1.5K

1

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?