I live in the Memphis area. Last week AT&T came out and dug a huge hole in my backyard without notice. Do they have the right to do this? Kind of related, I went and looked and we haven't had much rain in the past month, but there is a foot of water in the hole. Is that normal?

On or about August 4th, AT&T came out to add an additional TV box in one of the bedrooms. The tech worked in the unfinished basement and ran the cable across the ceiling and over a dry wall.  When he did, he hit a water line causing a leak.  We had to have a plumber come out to make t

I'm not a customer for U-verse right now, but AT&T was digging in my front yard to install a box for U-verse and in the process the technitians broke the water pipe 3 feet from the water meter between the meter and my house... 30 days later my water bill arrive in the amount of $1,170.00.. so I chec

Keep losing satellite during hot daytime hours of 9am til 5:30pm. Had service to replace 4x4 switch one month ago. Still having loss of signal off and on. Temperatures have been in the high 90's to over 100 since early July. Yesterday sprayed rooftop dish with jet stream water hose and signal was re

I've seen a lot of complaints/bad mouthing of the pictures and sound people are getting from MPEG4 high definition stations (both national and local). Is anyone having a good experience with the MPEG4 high definition picture and sound quality? I was thinking of upgrading, but this forum is scaring t

Hello, our bill is extremely high and even though we troubleshoot our box the dvr is continually pausing and stopping. This happen every day and we are fed up. For the amount we pay we shouldn’t have this issue. We are considering switching to Spectrum unless you can help lower our bill to make this

Why are we hearing a high frequency sound on directv?? We’ve reboot the box and it goes away for a little while and comes right back. My kids hear it best and it’s driving us crazy!

I have a SONY Brava 46W-5100 46" High Definition TV. I just recently had the High Definition receiver and antenna installed and I have a problem with the picture quality.Frankly, it's TERRIBLE for sports. I am trying to watch the NFL in high definition and I get a really clear picture with smudges a

Why is my bill so high for next month?   [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

In October your sub contractor came unannounced to install high spped cable. They were sloppy and in a hurry. You have ignored me, no response at first and now more stalling. The concern is the changing of the drain system. A rain results in a pond that takes a week or more to drain. The yard itself

been happy with uverse except these high bills. I understand getting in on a promotion but... Started with u300. Now cut down to ufamily,slower internet,and no hd. Pay bill every month on time and feel punished. Keep paying more to get less. Ready to switch to local cable company and play the game I

I have read a few posts here about property damage going unresolved for some time, but after reaching out to different departments it appears I am still stuck. I was having an install on 11/26/16 and the technician hit my water line underneath my sidewalk while drilling for the connection. The techn

On our living room TV, we often do not receive the High Def channel option (it gives us the error message "Searching for Signal on Satellite In 1...(771)."  Our upstairs TV gets the high def option fine.  The phone support said it must be the cables, but I have swapped out what I can and no change. 

Have an HR20-700 HD DVR. When I search for shows, it'll find the show, but only on the non-high def version of the channel. Thus, the only way I've been able to record, set season passes, etc. of the high def shows is to search, find out when and where it's on, then go back to guide and find the hig

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why am I paying a high speed internet equip fee of $4.00? I have been using the same old box for years!  No upgrades etc.Can this be removed?

On May 4 a $7.00 fee was added to my u-verse bill for High Speed Internet Equipment Fee?  What is this?  I do not recall ordering it.

I will be getting a dish upgrade for high def. I told my customer service rep that I had satellite internet, and she told me that this new dish would accommodate that. My dish now says direcway on it. Will my new DirectTV high def dish accommodate my hughesnet satellite internet service?

I'm paying $155 a month for direct tv, it was not this high until ATT bought it out. I've had my service for 5 years, it's sad that ATT has deals for only new customers, what about your long term customers? You no longer appreciate out business obviously!