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Directv seems to think I dont have an internet connection

I am trying to rent how to train your dragon 2.  Directv keeps saying i need an internet connection.  I am already connected.  What do I do?

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Hi there, @Heavenlrice1992.   We understand the urgency to reach a resolution and reorder your movie. We are happy to look into your Pay Per View missing movie concern and what we can do to assist you. This requires us to speak in a private message.W

 to the conversation: 

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Help! Pay per view movie stoped mid movie

I ordered a movie (how to train your dragon:the hidden world) got a little more than half way into it and it just stoped . Screen went black , no error codes , now it’s asking me to order the movie again !

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How to connect to the Internet or Pandora with the Genie 2 remote

We just started with Directv and have the Genie 2 wireless system.  How do I connect to Pandora, YouTube, etc.?

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How to see your contract date?

How to see your contract date.

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How many wireless boxes can you have in your home

I have the main DVR, 2 wireless boxes, and 2 wired boxes. How many wireless boxes can I have in my home. I would love to change another wired box to wireless

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Guide on how to Program AT&T Remote Control to your TV

Here's a guide on how to Program the AT&T Universal Remote Control to your TV. Click Here for the Link. It also includes the codes for different brands of TV. If the guide help you please put a FeedBack or Rate me on the guide website. ThanksPrevious Sup - AT&T UverseRL6262

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How to Troubleshoot your DVR/Receivers

If you're having trouble with your receivers, as listed below, scroll down to find steps to resolve them. For Wireless TV Receiver help, check out our Wireless Receiver Solution page. Receiver resets Loss of recordings Pixilation Freezing Gear/ Cog, Red X, Client Unprovisioned,

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how to fix movies with the genie 2

does anyone know how to make the movie channels full screen? directv says its the movie channels the movie channels say its directv . tired of watching movies with black bars at the top and bottom.  resolution is set at 1080i original format and i dont want to have to zoom it in to make it full scre

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How to cancel?

How did you cancel the service? I have been trying for 2 weeks to figure out how to do ir.

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[off-topic] 3D blu-rays.. Where are they????

I realize the best place to get 3D content is Directv.  I have no problem with that.  Off-topic,  I am frustrated that studios are not releasing 3D blu-rays to the general public for us to enjoy.  Those of you reading this probably have your 3D set up already.  So why buy some extra glasses pack fro

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going from 2 dvr to 3

I currently have 2 directv dvrs in my home and a 2 LNB dish. So I have 2 lines going into a multiswitch with 4 lines coming out. I want to add an additional receiver- which may also be a dvr. How do I accomplish this? Do I need a different dish or different multiswitch? Thanks in advance.

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2 TVs. Temporarily want to disconnect one

Have 2 TV sets. I Main tv has large directv box and 2nd tv has mini box.  We temporarily only want to use tv with mini box. What has to be moved and how to do this.thanks in advanceVin

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netflix compatibility

When they sold me on U-verse over Direct TV, I specifically asked if I could get Netflix on my TV.  I was told yes by 2 different people.  My installer said no and when I called to add the movie package, the specialist said yes.  He was going to transfer me to tech support, but informed me they were

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AT&T DirecTV 50% Off Your Bill for 2 Years Scam

Received an automated call today stating they were AT&T DirecTV and were offering me 50% Off My Bill for 2 Years. They said to call 888-302-3201 if I wished to take advantage of the offer. I called and it was an automated system asking me how much I paid on my bill each month, they also ask for

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How often can you change your licensed devices?

I understand that we get 5 licenses, one for each device that uses the nomad service.  I have a large family and we currently have 7 iDevices (including iPhones, iPods and iPads).  I plan on getting 2 new iPhones that will replace 2 older iPhones.  How can I transfer the license from my old iPhone t

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Setting up your Chromecast

Instructions on how to setup your chromecast and what to do if your device is not detecting your chromecast

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HBO GO will not allow me to activate

I added HBO to my Uverse subscription. I have tried for 2 days to activate TV and Iphone for HBO GO. I get an error message that says my "Uverse subscription does not include HBO", which it clearly does. I have done some research online, seeing as HBO nor AT&T wants to take responsibility for this i

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How to Schedule your Payment Arrangements using myAT&T

Check out more features on myAT&T.     How to Schedule your Payments Arrangements Log in and select “Billing & payments”. Scroll down and tap “Arrange a late payment”. Enter the amount & select a date. Select your payment method. Tap “Continue”. Review your

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How do I connect my other 2 DVR receivers using an Ethernet cable?

I have 3 ATT DVR receivers in my home. One of them is connected directly to the ATT Modem using an Ethernet cable, but my other 2 DVRs are connected to the Modem through the ATT WAP router. How do I connect my other 2 DVR receivers directly to the ATT Modem using an Ethernet cable?

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A 2 year contract add to my account because your equipment failed

I have been with directTV for almost over 10 years, I signed a 2 year contract about 10 years ago, I almost cancelled last year, and then a rep called me and offered me a promotional price for a year and he said there would be no contracted time just a discounted price for a year.  So I took t

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