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Equipment Returns

Is AT&T/Directv accepting equipment returns for cancelled service customers? I received a text from AT&T stating that I should recycle my equipment.Was this a legitimate text from AT&T?

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Returns

May I return a 2Wire 5268AC after the return due date that was less than ten days ago?

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Returns

I canceled my Uverse300 TV service and kept my wireless internet! I want to make sure I return the correct equipment. I had a black wireless receiver box that I could put in any room, a Silver DVR/receiver (I know those go back for sure along with the remotes) but then I have the little black stand

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Accepted Solution

Official Solution

Returns

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756

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hd signals lost during the day, but returns at night

I have three high def receivers.  Two of them are on the same switch.  On those two, I lose high def signal on most stations (not local) during the afternoon.  The signal returns around 6pm each night.  Interesting that the high def signal is not lost on the third receiver which is on a separate swi

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Returns

I have had my service terminated and last week I talked to a representative who assured me that I would have boxes and labels coming. As of now I haven't seen any of them. Directv brought all this stuff into my home. If y'all aren't going to live up to what I was told Y'all can come get it yourselve

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27

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returns

Do I need to take the satellite dish off the house and return it with the receivers?

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79

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Returns

Where do I find the return label?  Not in box.

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439

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Returns

Instructions on returning equipment does not include all the equipment used on four TVs. Only the main DVR box is listed. What about all the smaller boxes and remotes?

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Returns

What about returning: HR44-200 SN C33BC3RK101074, SN D34HF4GG410424, SN D34HF4ED413778?

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79

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Accepted Solution

No returns

We canceled Direct TV and was told that we do not return the equipment and we will be charged $110 for the cost of the equipment since we didn't keep the service for 2 years, yet everything we read says equipment must be returned. Quite confused by this.

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300

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equipment returns

Been trying to return equipment for over a year no with no response. Have called and talked with reps, have emailed, and texted with no response about sending boxed or shipping labels. My service was disconnected and paid off a year ago. Now i have a collection showing on my credit report. How do i

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38

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DTV Returns

I do not have a FedEx nor UPS store in my area. Is there another option?  Ship it myself using FedEx?

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43

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Receiver returns

How long does it take for your debit card to be reimbursed when you return a receiver? Mine doesn't match my tv and I'm returning it but not cancelling service

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131

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Enter favorites, scroll down, hit info toreview, hit info again to return to favorites, list returns

Enter favorites, scroll down, hit info to review, hit info again to return to favorites, list returns to the channel I'm viewing rather than the channel whose info I reviewed. Very annoying. How can I make this stop...that is simply retyurn to the channel whose info I'm reviewing. Thanks.

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Poor billing returns

I returned 2 galaxy watches September 16 2021. They were sent to att's Pitney Bowes return center. It has taken up until now 11/02/2021 to resolve this problem. It is not done to my satisfaction just att. Got the complete run around them since day one. Checked usps and they claim they delivered&nbs

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Equipment Returns

Where do I return my equipment? I live in zip code 98837

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70

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Att equipment returns

I sent everything back on 4/27 but still getting emails about returning it. I'm getting headaches over this matter, seriously. I'm afraid I don't know how to get any more help. I call and get transferred multiple times. I feel sick to my stomach about this topic. Can I get a number to call and confi

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1K

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Equipment returns

I canceled Direct TV recently and was told I don’t have to return the equipment. I still have AT&T internet. Is that correct?

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107

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Phantom DVR mute returns

It's been 4-5 years since this happened last, browsing through channels, suddenly see mute symbol in upper right and know just what it means.  The DVR muted itself, so had to go thru this:   To control the speaker volume of the motorola box itself: 1) Press and hold the AT&T button on the remote2) P

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689

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