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@GeorgiaATL@franksnothappy  There are endless tales of poor and incompent service, with rude, obnoxious, and belligerent reps handling the customer calls. The last five years or so have become increasingly bad...I heard on another site that AT&T has

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9 years ago

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AT&T (lack of) Customer Service

I have been an AT&T customer for a long time, but my recent experience with AT&T makes me want to look for other interenet and phone service providers.  Last month my bill for Max Turbo internet plus home phone went from $82 to $142!! When I called to get an explanation, I was given the run around a

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Suggestion: Upcoming Western Programming

Wyat Earp, Lawman, Cheyenne and The Deputy has all run their course. It my hope that you could bring back such series as:  Texas John Slaughter, Tales of the Texas Rangers, Johnny Ringo, Rin Tin Tin and Swamp Fox. These were already clean-cut classics when I was growing up.

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deceptive installation appointment rescheduling?

I was just told today that my installation did not happen because my house number was (a) recorded as 4205 vs. 4203 (first person in an overseas call center) and (b) recorded as 4302 vs. 4203 (second person who claimed to be a US manager. Seems like they may have a "go-to lie" for failure to show up

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I have over 50 screenshots from a chat trying to straighten this out I chatted with 6 different people (if in fact they were people and not a computer) each time I was told the standard responses about sorry to hear I'm having problems, please don't

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Reward Cards

I was promised rewards card after I moved in April I never received it after a couple weeks I called after sitting on hold for 45 minutes the lady emailed me a link to the rewards page but what she sent me was total crapI finally found where I needed to go claimed my reward card again never received

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Change of address

Moved out of town to Mayer, Az. How do I switch my services?

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loss of access

Once again, I am not getting what I am paying AT&T for. Since yesterday, one of my U-verse TVs is displaying a notice headlined “Activity Data Terms and Conditions” and goes on state that I have purchased a smart TV and tells me what to expect and what to expect. I have not bought a smart TV

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179

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Copies of past bills

I would like a copy of my phone bills for november and december of 2015

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Game of Thrones OD

I got this Email today that said if you go to the GOT add it says get every season of GOT Today. I went to the OD and there are only 2 seasons showing of GOT.... How do I see all episodes of GOT with Uverse I have the 450 pkg...

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internet terms of service

Hi, sorry if this sounds like a stupid question but I was just curious. I was reading the internet terms of service about suspension/termination and it said b. Suspension/Termination by AT&T or Yahoo!. AT&T respects freedom of expression and believes it is a foundation of our free society to express

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Loss of channels

AT&T has failed to properly prepare for the  anticipated end of contract negotiation with Nexstar - resulting in the loss of ABC station, a MAJOR network. This continues to happen, as in the past, when other channels were removed from the lineup - as your customers continue to pay increased costs in

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Game of Thrones

I forgot to record ep.2 of series 6 last night!  Any way I can find it?  or might it be repeated before next weeks episode?   Many thanks.  (you know I'm kicking my own butt!).

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Speed of operation of equipment

In the past week, use of the guide, volume , channel commands, etc. have slowed from their already slow pace--then, the picture will freeze and if you give any commands, they all execute at once any idea of the cause?

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List of recordings gone

List of recordings won't pull up.

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172

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Number of Streams

Can someone tell me if I am getting the maximum number of streams The UVerse Realtime app shows I have the 32/5 profile and 3 streams Think that I had 4 streams previously.  

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Out of the country

Why does my directv app not work out of the US?

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Part of The Menu is cut off of the screen

Hi. Part of the menu is cut off of the screen and i dont know how to fix it, and its really hard to navigate through On Demand. On the Guide its cuts off the channel name(like the 3-5 letter abreviation of the channel) and the time at the time is cut off to and i would really like to know how to fix

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Rid of on-demand movies

Is it possible to get rid of Renting on demand movies

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251

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list of upcoming recordings?

How do I view a list of upcoming recording on a firestick 4k

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499

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Copy of service agreements

I have not been able to find or have older versions of the user, privacy, etc.. agreements sent to me. Does anyone have a set of docs for u-verse that were in effect on 7/20/13? Does anyone have any other suggestions as to how to get them?

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List of upcoming recordings

Directv Stream with AT&T box. How do I view a list of upcoming recordings?

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