Yesterday we kept getting "we are aware of this issue and are working to resolve it. RETRY", message # 50001-001."I checked the Internet and all was working. I was going through the setting and my wife asked why the time shown on the screen was totally wrong - it was off by many hours.I got into th

After I record several episodes of the same program, the time of the day (ie 9:00 AM to 10:00 AM) doesn't appear in the list. You only know the time after opening a selection.  Seem like an easy thing to fix to add the time to the list. Also, the note telling you to click "UP" to see recent c

I understand that this i just in beta, so I am not complaining at all. I would just like to know if my experience is the usual. I am able to use this feature on both my DVRs, but most of the time the shows are not really watchable. It tends to stop and stutter every 2-3 seconds. It seems to be worse

I have the HR20-700 and the RC-34 remote is VERY slow to respond most times, but it can be intermittent. When it is slow we will type numbers and it will take several seconds for them to register, so you retype them thinking it didn't take and you get the wrong channel. This can go on for almost 30

Hi. Part of the menu is cut off of the screen and i dont know how to fix it, and its really hard to navigate through On Demand. On the Guide its cuts off the channel name(like the 3-5 letter abreviation of the channel) and the time at the time is cut off to and i would really like to know how to fix

How do I change the start time of my DVR recording once I have it scheduled?

I want to set the times allowed to be from 6 AM to 1 AM on weekdays. I set the start time to 6 AM. Then I set it to allow 19 hours. As soon as I leave the field it reverts to 18 hours. Is there any way to get it to allow past midnight? I would suggest a future update of the software to allow us to s

On April 18th, I contacted AT&T because I have been trying to access HBO GO for two weeks, but each time I try to access it, I receive an error message stating that I do not have HBO as part of my AT&T service/account. This is factually incorrect, as the AT&T rep I spoke with for what could have bee

Adding extra time to the end of a scheduled DVR event?

The battery left by the tech I am assuming is included in our package; and I am not going to be charged extra. Am I wrong in assuming that the sole purpose of this battery; is for when our power goes out. I am guessing the battery is specifically to keep the power the "Residential Gateway" in th eve

I’ve had unresolved issues regarding my account and have called several times each phone call lasting over an hour without any resolution. Received email confirming resolution and they deny sending it. They have stolen a minimum of 4 hours of my time. If I stole hours from my employer I would be fir

Most of the time the scores TV apps do not work.  Sometimes when they do open and I change to a different page it will say temporarily unavailable.  Many time it will ask me to reconnect to internet and if I pass on that and just close and then reopen it will work. It has nothing to do with my inter

can you provide delivery time of AT&T boxes i ordered yesterday

Was in contact with Marcia in the Office of the President over the terrible customer service and getting new wireless box. There was a problem with the boxes I have as the numbers weren't on the list for some reason. She was going to look into this and call me back. That was over a week ago..I have

I am a long time customer of directv, going on 20 years now over the last 2 addresses. We are facing issues with the high bill at this time because of the pandemic. I called to see what I could do to get my $155 monthly bill lowered. He asked what we watch, I said sports among other things. And

I currently have a HR-21-700 that records around 50 hrs HD, a HR-22-100 that records 100 hours of HD. What is the HD record time of the HR-23? What are the main differences between the HR-22 and HR-23? Where can the HR-23 be bought?

Having missed the originally airings on Starz!, I recently used VOD to obtain copies of the first three programs in this mini-series.  However, the expiration dates are somewhat perplexing. Anarchy - Expires 9/9Master Builder - Expires 9/9Redemption - Expires 8/6 We haven't had time to sit down and

Why does my directv app not work out of the US?

How can I lengthen the time my keys' backlights stay on with my AT&T S30-s1a remote?Thank you

There are shows like Wheel of Fortune that always start @ 6:28pm and not 6:30pm. With the Xfinity DVR when scheduling a recording you can modify the start and end time to things like start 2 minutes prior and end 3 minutes after.  Either make this possible for the Cloud DVR or I am going to ha