Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (7.2K)

Relevance
Selected Relevance

Closed

Real Estate Department

Hello, I'm looking to get ahold of someone in the real estate department. Please help!

Question

292

0

owner installed dish on a steel roof

I ordered DirecTV.  The installer showed up and took one look at my very expensive beautiful steel standing rib roof and said that they were forbidden to install dishes on metal roofs, and then they cancelled the order and left. Can I not purchase the dish, supports, mounts, etc. and install it myse

Question

8.3K

17

0

0

Accepted Solution

Official Solution

Talk to a real person in support

How do you quickly reach a real person for tech or customer support?  AT&T has the worst contact for customers that I have ever experienced.

Question

3.1K

2

0

Real estate or legal department

I need to speak with someone in your legal or real estate department.  I own property in Madison Alabama that has a substation on it.  I have been to the city and county courthouse and no record of easement s recorded.  I need proof that you are aloud on my property.

Question

358

1

Getting Real Player instead of WMP on TV

How do I get the WMP on in my Media Share instead of Real Player. I had it before I had to reboot computer to original factory setting. Not real technically savvy, so please answer in layman's terms. I learned just to get by.thanks in advancejakitchen

Question

425

0

0

0

How Don I talk to a real person

I’ve been on hold for 2 hours and 45 minutes. Trying to sign up for new services?  Any tricks on getting a real person on the phone?

Question

133

1

0

0

I need a real 24 hour techinical support number

Please can i get a real number for technical support that will ACTUALLY take me to technical support. This is getting ridiculous

Question

248

2

0

0

How to reach a real person to discuss account

Cannot find many way to contact you to discuss my account. I saw telephone only available until 12 pm Eastern time, chat is always busy.  Need a real person who knows programming packages and deals.

Question

44

1

0

Real Customer support

Who can i talk to about the horrible customer service ive recieved in the last few moths reguarding my uverse account. My contract was extended without my permision, customer service reps keep transfering me and i cannot get my billing issues solved. Im trying to refrain from having to post my exper

Question

301

2

0

0

Accepted Solution

Official Solution

Is May Opinion Survey for AT&T U-verse Oklahoma Customers pop-up real or a scam?

I just completed a short survey over my Uverse account. It said I was randomly selected by my IP address. Now its saying i can choose 4 discounted items (ecigs, skin cream, weight loss pills). Is this real or a scam?? I know its fixing to ask for info i don't like to just throw around. Lol Thanks an

Question

1.9K

2

0

0

Looking for a DVR with a real playlist

In the mp3 world, a playlist is a list of songs that will ALL play one after the other with a single click of the play button. I want the same feature on a DirecTV DVR. If I record 5 new shows, I want to hit play and see them all without having to interact with the DVR at the end of each show. With

Question

329

0

0

0

Any programs not being viewed in real time will not play continuously

This is driving me insane. Whenever the TV is not being played in real time the program will freeze for anywhere between 5 seconds and 2 minutes. During this time I cannot FF or RW or anything other than sit patiently until it starts again. Then it *might* play for 5 second or a few minutes only to

Question

192

0

0

0

Which 3rd Party Software to use for real time transcoding?

This thread is intended to have collective information about which 3rd Party Software Package to use for real time transcoding. First one may ask, why do I need real time transcoding? The answer... there are many different types of video's out there, most videos that you buy either through iTunes or

Question

601

0

0

0

No Real Response from @ATTHelp

On May 20, I posted an issue on this forum, @ATTHelp responded that they would assist, no help has been provided since that initial response email.I have been overcharged for months for HBO. As I pay for 4 lines of Unlimted Elite wireless, it should be included in my Directv package. I have engage

Question

37

1

0

Unable to watch live tv in real time - only option is to restart show

I've looked at every possible solution and tried all the restarts, web browser, connection, confirmed devices, etc. but can't watch live tv. The tv with the equipment from Directv Live Stream works fine.  But my other TVs will not allow us to watch live tv in real time even though it shows the

Question

308

2

0

I need real customer service. HELP

I have tried for seven months and hours on end to rectify a problem with my billing. How can I get in contact with an att executive costumer service. At least ten reps I've spoken to have promised to fix this and none have been successful. Please please help.

Question

331

1

0

0

Where to complain and get real help

Longtime direct tv lover. We moved so I Ordered uverse bundle online. All went through and installation scheduled 3 days later. After this email was received stating there was a conflict and to call. Tried for 2 days to get help then person on phone said that a new order would have to be created whi

Question

177

1

0

0

What happened to real customer service?

Just finished a conversation with customer service in the retention department. The representative was very cold, and somewhat insensitve to my needs, but more importantly did not make me feel like a valued customer which I have been for years. My issue is that I get promotions and must call frequen

Question

433

4

0

0

Is Directv a real company or a virtual company?

I called Directv this morning at 10:00 and was put on hold for over an hour. I called later and was transferred 4 times and finally waited for a supervisor for over an hour. I finally forgot about why I called and told the person I was speaking with that this is now a poor customer service issue. I

Question

141

2

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?