This past week we received some snow that temporarily interrupted our directv service.  Where we used to live it was fairly easy to clean snow off of the LNB/dish, not so in our present house as the dish is attached to a chimney on the second story.  As the weather warmed up, and the snow melted, se

Why some of our uverse channels not showing up? It's just a black screen with no explanation. 

Some of our channels come up with a 771 code. No bad weather, checked all connections, nothing blocking satellite. Ran a diagnostic test came up with code 21-979. Any suggestions

Get DirecTV out of our homes with your illegal live transmission DIRECTV CORONA, CA GET OUT OF OUR CHINO, CA AND RIVERSIDE PRIVATE RESIDENCES.

We live in a Western suburb of Chicago and have had the WORSE experience with our ATT services. We have the Uverse, internet & phone bundle and experience outages almost EVERY OTHER DAY. These outages can last anywhere from a couple of hours to 8 hours or more. We call ATT and are on hold anywhere f

Had a wind storm last night and now my HDTV will not get some channels like ESPN, Showtime, etc. The rest of my tvs get all of the channels. Just having problems with the HD. Is this an alignment problem that I need someone to come out for? Thanks

As I was checking the signal strength of my home wireless network here in our living room.....I noticed that there were 14 other two-wire wireless routers on the list with signal strengths ranging from one bar to three or four bars.  Obviously my neighbors.  Mine was, of course, the strongest at 5 b

Why does one of our TVs intermittently freeze and/or pixalate?  Sometimes it is much worse than other times.

I need to replace one of our Cisco ISB7005 wireless receivers...how do I set it up with AT&T?

We are unable to record some of our favorite shows like Chicago Med, Fire and PD. We keep getting the message "Whoops, the program has already been aired, and can't be recorded anymore", even though the program is still to be aired.

Hi all, A few weeks ago we had a series of brown-outs that completely reset our box a couple of times (when the system came back up on the TV, there was a big X on my screen). I kept worrying about my recordings, which I've been meaning to pull off of there through my PVR, but still hadn't. Luckily,

We are trying to figure out a way to lower our bill, we are realizing more and more how much we don't use our service and until we can figure out how to change our package, we'd like to send back some of our receivers in rooms they're never used in

I have a lot of mp3's I ripped with WMP12 on Windows7. Some of them play and some don't I have them all in same locations on my pc. They all play in WMP on the PC. When I try to play some of them I get this error "Unable to access media". I have deleted and ripped them again and get the same errors.

We are close to the limit on our DVR and my wife has a lot of stuff that she doesn't want to lose.  Someone said we may be able to transfer programs from our DVR to our PC.  Is this true, and if so, how?

We seem to have lost our PBS app in our list of APPS. What should we do to get it back?We have a SONY smart tv...75"

I have about three programs with multiple episodes recorded that I can not watch. When I click on one I get a message that says "there aren't any recorded programs available to watch" even when the listing indicates there are 4 episodes recorded. What's strange is we have no problems viewing our oth

Must our tv be compatible to receive HBO Max with our all inclusive Direct TV package? With the exception of Apple, we do get all other HBO and streaming channels. 

I can't get some channels and other channels come in just fine. We have whole home DVR and the problem is only with the DVR receiver and not the standard receiver. I think my son may have hit a button but I've tried to fix it to no avail. I have changed the format and that doesn't work. Some of the

A CSR accidentally cancelled our account while we were trying to restore service after a storm. Can't get them to restore the original account settings with all of the settings and 6 days later, we still have no tv, but internet and phone arr still working. I have spent the last 3 hours and 35 minu

Almost on a daily basis I have to reset my box due to no sound on some channels.