Hello, About 2 days ago our H23-600 decided to reboot and get stuck at the Step 1 of 2 screen "Checking Satellite Settings" and won't go beyond it. I've tried reseting it, unplugging for 30 minutes, forcing a software download (was same version) etc. I even went into the DIAG screen and *EVERYTHING*

After following step by step instructions to restart then pressing ok on box no luck many times, then trying unplugging power cords and then trying the restart again still no luck  Sooooo frustrating!

Anyone else stuck here.... my dvr wont boot up past this screen. I tried several unplugs and even a reformat attempt but nothing seems to get me past step 1. Any help would be appreciated.

I have not been able to view programming on my HD DVR for over 24hrs.  I have spoken with TSR's and have pressed the reset button, waited, still stuck, unpluged the box for 15 minutes, replugged-nothing, have pressed the reset button then held the menu button and down arrow, nothing, have pressed th

the sell man told me if i pay 1 year on time that will be nor a plan fee up it is true

How much does the tv go up after the first year with a 2 year contract

Hi, we just had a massive storm here and were without power for over a week. Since the power has come back on I haven't been able to get one of my receivers, an HR22-100 to boot up past the Step 1 of 2 Checking Satellite connection. It will just hang there forever. All my other receivers work fine.

Can somecpoint me to where I can find the actual package costs after the 2 year promo? I've spent a good half hour trying to find the answer with no luck. I alway get the 2 year promo cost. James

Only the green "link" light is on most of the time. HOWEVER, it never fails, the box lights up my room like a dance club in the middle of the night with the HD and record buttons eventhough no TV is on. Blue light - awesome - known to interrupt sleep patterns. Is there a way to remove the bulb, stop

Have a Sanyo DVR/VCR, want to record a DVR, need step by step directions. It was working when I had another service but for the last month haven't be able to record. This is not a AT&T DVR but want to burn a disk for later use

AT&T Representatives came to our edition and signed me up for 2 year deal for $125 a month.  After 1 year, my bill has gone up and I have lost channels.  I called and was told it has been resolved, then received my next bill and it has gone up even more.  This will be the 4th call.  The last person

I have a 2 year bundle contract signed up Oct  2017 ends Oct 2019 promotional bundle of Internet and Uverse.  The only promotion on On my customer service summary it states that if I ordered services with promotional price a one year term agreement applies.   If  the the U-verse TV service is discon

I'm very disappointed to say that after 25 years as a DirecTV customer, I cancelled today.  I have no idea if anyone at AT&T will read these comments, or pass them up the food chain if they do, but I'm writing this on the outside chance that perhaps they do.  I feel like I owe it to them. I first be

The past week I have noticed on both my HR22 and HR20 systems a 4 step cycle where the picture goes from sharp, to a bit fuzzy, then a tad bit worse, then annoyingly bad quality, then snap back to sharp. The cycle seems to occur once a second. At first I thought I had some interference or maybe a ba

I just got a call from your representative (from India or somewhere...hard to understand) however, he stated that you have a promotion for $30 off our bill for one year and if I pay an additional $99 up front, I’ll get another $10 off per month (total of $40) ... is this a legitimate offer??? There

Guide is no longer showing the year programs were aired. Is this permanent?

I have searched the Uverse Customer Service web page but was unable to locate any mention of "the end of initial 2 year contract". As that date is approaching I thought I might prepare myself ahead of time. Have been advised billing will escalate to almost double the current rate. Do I need to cance

We signed up for uverse tv and internet bundle for a two year contract. We didn't know we were moving at the time and it's not available at our new place. What do we do? Will we have to pay fees?