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@GeorgiaATL@franksnothappy  There are endless tales of poor and incompent service, with rude, obnoxious, and belligerent reps handling the customer calls. The last five years or so have become increasingly bad...I heard on another site that AT&T has

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9 years ago

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AT&T (lack of) Customer Service

I have been an AT&T customer for a long time, but my recent experience with AT&T makes me want to look for other interenet and phone service providers.  Last month my bill for Max Turbo internet plus home phone went from $82 to $142!! When I called to get an explanation, I was given the run around a

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Suggestion: Upcoming Western Programming

Wyat Earp, Lawman, Cheyenne and The Deputy has all run their course. It my hope that you could bring back such series as:  Texas John Slaughter, Tales of the Texas Rangers, Johnny Ringo, Rin Tin Tin and Swamp Fox. These were already clean-cut classics when I was growing up.

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deceptive installation appointment rescheduling?

I was just told today that my installation did not happen because my house number was (a) recorded as 4205 vs. 4203 (first person in an overseas call center) and (b) recorded as 4302 vs. 4203 (second person who claimed to be a US manager. Seems like they may have a "go-to lie" for failure to show up

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Part of The Menu is cut off of the screen

Hi. Part of the menu is cut off of the screen and i dont know how to fix it, and its really hard to navigate through On Demand. On the Guide its cuts off the channel name(like the 3-5 letter abreviation of the channel) and the time at the time is cut off to and i would really like to know how to fix

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Out of the country

Why does my directv app not work out of the US?

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Purpose of the battery??

The battery left by the tech I am assuming is included in our package; and I am not going to be charged extra. Am I wrong in assuming that the sole purpose of this battery; is for when our power goes out. I am guessing the battery is specifically to keep the power the "Residential Gateway" in th eve

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office of the president

Was in contact with Marcia in the Office of the President over the terrible customer service and getting new wireless box. There was a problem with the boxes I have as the numbers weren't on the list for some reason. She was going to look into this and call me back. That was over a week ago..I have

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The Pillars of the Earth

Having missed the originally airings on Starz!, I recently used VOD to obtain copies of the first three programs in this mini-series.  However, the expiration dates are somewhat perplexing. Anarchy - Expires 9/9Master Builder - Expires 9/9Redemption - Expires 8/6 We haven't had time to sit down and

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Picture of the back of HD Receiver

Is there a picture online of what the back of the HD receiver looks like?

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Tired of the game!

I've started looking for a new TV/Internet/Phone solution.  My contract is up and so are my bundle discounts.  Its just not worth it to me any more.  I'm tired of the ATT games.  Dropped my cell phone service with them in the last year and now I'm looking at my UVerse bill and I just can't justify t

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What IS the Office of the President?

I've had occasion to speak with people from the Office of the President recently about an issue. I realized I don't know what sort of place they occupy in the scheme of things. A dead end for customer complaints? Where would they be in a corporate structure diagram? Once you wind up there, abandon a

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Can subtitles be moved to the bottom of the screen?

Can subtitles be moved to the bottom of the screen and not have them in the face of everything being watched.

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997

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The number for the office of the president

I would like to have the number for the corporate office for AT&T the office of the president I would like to file a formal complaint .

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What is the monthly cost of the genie?

I recently upgraded all my receivers to the wireless genie. So I have a total of 3 mini wireless receivers and one main genie that broadcasts the signal to the receivers.  I have had 2 different techs out for other issues and both told me that I am still being charged for my old receivers.  I called

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Office of the ceo

My service has been out for 3 days I have been on the phone for an hour I’m asking for the office of the ceo service and the customer service representative refuses to give that information

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207

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Abuse of the elderly

My 94-year-old father and 96-year-old mother ordered this product and reception was terrible. When they tried to cancel the contract they were literally hounded by a credit collection agency. This agency broke federal laws by putting in an address change, sending their mail somewhere else. They came

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Limit the number of recorded episodes

Is it possible to limit the number of episodes that are recorded? For example, to only keep the three latest episodes of a series recording

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Season 1 of The Alienist

After watching the first three episodes of The Alienist season 1 on Channel 1245 (an On Demand channel), I found that the balance of the episodes for that season weren't accessible On Demand. Did I miss something or was there something else I should have done to view these episodes? I can't understa

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Checking the battery level of the remote control

On channel 1 there is a comment about checking the battery level of the remote and it says to go to DirectTV.com/remote to find out how. I have been checking everywhere on this site and I cannot find anything about checking the battery level of the remote. Does anybody know how to check the battery

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to the dr HNS1958. You're name calling and suggesting medication does nothing to add to what you say. Only makes your comments less valuable. I get you don't like OAN. That's ok. But I don't like the channels I assume you listen to such as cnn a sta

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DIRECTV dropping OANN?

How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie!  The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives!  My husband and I will be

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