Hi. Part of the menu is cut off of the screen and i dont know how to fix it, and its really hard to navigate through On Demand. On the Guide its cuts off the channel name(like the 3-5 letter abreviation of the channel) and the time at the time is cut off to and i would really like to know how to fix

Why does my directv app not work out of the US?

The battery left by the tech I am assuming is included in our package; and I am not going to be charged extra. Am I wrong in assuming that the sole purpose of this battery; is for when our power goes out. I am guessing the battery is specifically to keep the power the "Residential Gateway" in th eve

Having missed the originally airings on Starz!, I recently used VOD to obtain copies of the first three programs in this mini-series.  However, the expiration dates are somewhat perplexing. Anarchy - Expires 9/9Master Builder - Expires 9/9Redemption - Expires 8/6 We haven't had time to sit down and

Was in contact with Marcia in the Office of the President over the terrible customer service and getting new wireless box. There was a problem with the boxes I have as the numbers weren't on the list for some reason. She was going to look into this and call me back. That was over a week ago..I have

Is there a picture online of what the back of the HD receiver looks like?

I've had occasion to speak with people from the Office of the President recently about an issue. I realized I don't know what sort of place they occupy in the scheme of things. A dead end for customer complaints? Where would they be in a corporate structure diagram? Once you wind up there, abandon a

I've started looking for a new TV/Internet/Phone solution.  My contract is up and so are my bundle discounts.  Its just not worth it to me any more.  I'm tired of the ATT games.  Dropped my cell phone service with them in the last year and now I'm looking at my UVerse bill and I just can't justify t

I cancelled DirecTV (on 8-30-24) due to a lack of accurate info from both Pauline and Kessani. Neither of them disclosed that the 8-30-24 Padre vs. Rays game (which did NOT show up on the programing on 8-30-24) had been nationally blacked out. If they had, I would have understood and hung up. Inste

Can subtitles be moved to the bottom of the screen and not have them in the face of everything being watched.

My service has been out for 3 days I have been on the phone for an hour I’m asking for the office of the ceo service and the customer service representative refuses to give that information

I would like to have the number for the corporate office for AT&T the office of the president I would like to file a formal complaint .

I recently upgraded all my receivers to the wireless genie. So I have a total of 3 mini wireless receivers and one main genie that broadcasts the signal to the receivers.  I have had 2 different techs out for other issues and both told me that I am still being charged for my old receivers.  I called

My 94-year-old father and 96-year-old mother ordered this product and reception was terrible. When they tried to cancel the contract they were literally hounded by a credit collection agency. This agency broke federal laws by putting in an address change, sending their mail somewhere else. They came

Is it possible to limit the number of episodes that are recorded? For example, to only keep the three latest episodes of a series recording

After watching the first three episodes of The Alienist season 1 on Channel 1245 (an On Demand channel), I found that the balance of the episodes for that season weren't accessible On Demand. Did I miss something or was there something else I should have done to view these episodes? I can't understa

On channel 1 there is a comment about checking the battery level of the remote and it says to go to DirectTV.com/remote to find out how. I have been checking everywhere on this site and I cannot find anything about checking the battery level of the remote. Does anybody know how to check the battery

Does anyone know if a person named Kortney works for the office of the president of AT&T? I wrote a letter concerning a matter and I received an email with this name & this number, (602) ***-****. I know this number is from Arizona but the offices are located in Dallas. She also left a message on my

I’m the app there is a way to be notified of new releases of a show. Example...Locked Up Abroad. Instead of me recording the series and getting everything, I get a message through the app saying a new episode is going to be on. Pretty neat, right? The bad thing is it doesn’t work on any other sho

After a power outage last night, I expected to re-restart receiver as I always do, however there is a big X in middle of screen instead of the usual dialogue about restarting receiver. I tried to manually restart as I have had to do in the past, but does not work. Please advise.