Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Official

Accepted

Unanswered

Advanced Filters

Search Results (264.7K)

Relevance
Selected Relevance

Accepted Solution

Directv Stream changes channel without anybody touching the remote

Hello: I have a few Direct Stream receivers, they are the osprey android version. The problem I am having is that it changes its channel number by itself... nobody touching the remote or anything.... it happens on all of them, at different timesany ideas?best regards

Question

3K

22

0

Have U-Verse TV on a promo. Can I add a premium channel without voiding the promo?

I know that removing any service voids the promo I am on but does adding a premium channel (TV5) also void the promo? I ask as when I try to add it via their "Ethernet-to-HDMI converter" I am told that I cannot add the channel. (I have the U-350 plan) I moved from Spectrum to at&t U-Verse becau

Question

56

0

0

Contract commitments void when T changes subscription content?

I discovered recently that the Preferred Choice package I subscribed to was changed by AT&T in order to populate new packages. I was not at all pleased nor did I know it was coming. I've been signed up since 12/2019 for a 2 year commitment. I would like to think that it was a mutual commitment b

Question

22

1

0

Is the VRC82-19 backlit?

I thought the VRC82-19 would light up briefly, when touching an button, but that doesn't happen now. Does this remote have a backlit function?  If so, how do I turn it on? Thanks for the help!

Question

135

3

0

Sounds like the OP doesn't want facts. They just want to scream into the void like a spoiled child.

 commented 

1 year ago

 to the conversation: 

0

Direct TV Skill will not link to Alexa app

Alexa use to work throughout the house. Then it quit all of the sudden without cause. Now it says I have to enable the skill again. When I try to enable the skill in the Alexa app it either says there’s an error connecting to Direct TV account. I’m all on the same network, have restarted everything,

Question

Reset many times. It's working now and I'm not touching it any more!

 commented 

3 years ago

 to the conversation: 

0

0

Directv mobile app

Says "network problem" but my network is fine

Question

Accepted Solution

Official Solution

Child bought movie

My one year old son took the remote and started touching all the buttons and ended up buying a $22 frozen movie, does anyone know if there is any way I can get my money back.

Question

135

3

0

If you're being billed for NFL Sunday ticket in the second year then canceling service doesn't void that sports subscriptions are non refundable

 commented 

2 years ago

 to the conversation: 

0

0

Being charged for NFL Sunday ticket even though no longer have service

We were deceived into a 2 year contract with directv including free nfl package from att representative at Costco. We were told no contract but it came with a contract. Then now we are dealing with being billed the nfl ticket even though we noticed directv we don’t want to nfl service. We have had t

Question

HD DVR

What would cause it to go to menu, PPV, channel 1, and record PPV all on its own, with out ever touching the remote

Question

141

0

0

0

Uverse DVR erased my recordings

Just after watching a DVR'd show today and deleting it...while remote was sitting in my lap not even touching it - All of my DVR'd shows (probably 10) starting deleting one by one right in front of my eyes. Again I wasn't touching a thing. When I realized what was happening I quickly turned everythi

Question

24.7K

47

0

Wrong payment

I paid to much off a credit card and I want to void a payment.

Question

137

1

0

0

No need to edit.  Lets say I want to watch 10 episodes of Law & Order back to back without touching the remote.  Is that possible?

 to the conversation: 

0

0

playlist question for DVR

Is there a way to string multiple shows into one 12 hour playlist?  I know it's odd, but I have a 15 hour science program taped that is fantastic to fall asleep to, and if you wake up in the middle of the night, Morgan Freeman's voice quickly puts you back under.  I don't see any way to add an MPEG

Question

to mrstoney46.....happy you got the apps working. Let me know how they work going forward.....What exactly did the tech guy to get them running again, without touching the "red button?"

 to the conversation: 

0

0

Gemini Apps suddenly won't load

When I first got my Gemini box, the apps worked perfectly. Now, they suddenly quit loading.  I am using a WIFI connection, but I have tried a wired connection, and still nothing.  I have a very strong internet signal, and the apps load perfectly through my Shield streaming device, but not

Question

A POA is void once the person dies. An attorney will tell you: A POA does not survive the death of the principal.Once a person dies, the designated administrator (Executor) must handle the business affairs of the estate.

 to the conversation: 

0

Termination of Service through Power of Attorney & non-response

I sent an email to terminate the service for my uncle on 3/20/2020 to the att_poa@att.com with his bill and a copy of my Power of Attorney. He has since passed on 3/22/2020 and ATT continues to automatically debit his account.I have not received any correspondence and the automated response stated i

Question

HD DVR'S

What would cause the hd dvr to just start changing with out touching remote, It will go to menu by it self, it will record PPV channels on its own.

Question

307

0

0

0

This happens every 30 minutes or so.  I'm just watching the olympics and not touching the remote, it just comes up on its own.  Ridiculous.

 commented 

9 years ago

 to the conversation: 

0

0

Uverse Error Code: 0 - Failed to load resource

I'm getting this message on the screens of the TVs in my house. It appears when I first turn on a TV: Error Code: 0 - Failed to load resourceKx: Faile to load resourceWeb exception: the remote name could not be resolvedSocket exception: No such host is known. Anyone know what's up, and what can be d

Question

@directtvhelp I click both "no thanks" every time. We aren't touching the remote or pushing the microphone button even if happens. It just keeps popping up randomly.

 to the conversation: 

0

0

Get asked over and over again if I want to use Google Assistant

I keep getting asked if I want to use Google Assistant. It just pops up randomly in the middle of watching a TV program. When it happens I am just watching, I am not using my remote or anything. It's really annoying. Every time I say that I don't want to use it, another box comes up to verify, and I

Question

Accepted Solution

Official Solution

watch movies at the theater

How do I go about going to the movies theater to watch a movie for free

Question

148

1

0

0

Installed U-Verse copper Line coming to my house was installed laying on power line

Installed U-Verse copper Line coming to my house was installed laying on power line (crossing & touching the power line)I got an appointment today for a tech to come fix it but he never showed up.

Question

285

1

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?