No one at AT&T u-verse has been able to find a solution to a computer glitch problem that's prevents me from upgrading my cable tv package. I've called 8 times over the past two weeks and still no resolution. The glitch tells the cable company my order is on hold, even though my cable is installed.

Hooked up the AM 21, the HR44 receiver found it and asked for my zip code. I entered it and received the message:  Because it is a satellite signal, it may take up to two weeks to find a station.  How can that be?  That was last evening.  Still no stations this morning.

Why am I getting a suspension notice when I have a scheduled payment set up, You guys have never done this before

We're newish to Uverse. Have had an Internet/tv bundle for a couple months with zero issues. Then two weeks ago, the TV picture started freezing and pixelating randomly, and Internet speed started getting slow. Tried all the reboots (manual and using app). No improvement after a couple days. Called

I received a collection notice saying I owe money for a Direct tv account. I have never owned direct tv. and they have my ssn somehow.

Can I handle a "920" notice on line?  Says I am not getting Guide updates.

What knid of notice do I have to give to cancel the TV portion of my U-Verse account? I DO need to keep the Internet and phone portion, for the time being. 30-days? 15-days? Thanks.

I am getting a security violation notice QP1502 when trying to play nearly all of the live TV channels on U-verse app. Help!

Our guide is stuck on April 24th at 1:30 AM. and it's 5/16 at 2:14 pm. I have reset the box 3 times, unplugged the ethernet, and used two different WIFI, and still won't update. Any Ideas?

I recently went to an on demand station and now I get a notification every time I change stations "Thank you for your purchase" ?? I made no purchase and this notice repeats over and over. How to stop it?

I want to know why there is no notice when my billing price will be increased? This billing is a nightmare and I want to know if it is legal to require that I pay a higher rate when I have not been notified.I get a reduced bundle price but I belive a notice should be printed on the statement notifyi

So, yes it is raining and I have the 771 Notice.  But, I am still getting reception fine. In fact, everything would be great if I could just make the dang "771 Signal loss" window go away.  It's been covering the bottom of my TV screen for over a half hour now, while the show continues to play just

new customer - if you know the name of a movie or show that is not on in the next two weeks obviously it is not giong to show up in the smart search.,but when I had cable tv I could set up an auto record based on a keyword that would record that show or movie when it does come on in the future.does

Today (Sunday) and two weeks ago (Sunday), we turned the TV on and the screen was black.  No picture, sound, or message from our TV that there was no signal.  We just restarted the receiver and it works.  Why does the receiver do this?  We have the HR24 HDDVR.  How standard receiver does not do this

It's been over 2 weeks without uverse tv or internet service. Cant reach a human being that knows anything other than there is an equipment problem with att in South Florida.

About two weeks ago, my internet speeds dropped to avg 20Mb/s until then.  I am extremely dissappointed that ATT has not resolved this and will most likely require me to get on the phone for many hours and then wati for a tech to come to my house.  The thought just stresses me out and since I have m

Received collection notice from ERC, PO Box 23870, Jacksonville, FL 32241 which is not my account. According to this agency the address on the account is 62 NE 60th Street, Miami, FL 33137 and I have never lived there. Whoever lives or lived there is a fraudulent crook.

I called in and cancelled my service on 02/22/22. I have not received any email confirmation or final bill amount or notice of cancellation. I would have expected an email confirmation immediately. My final date of service (since DTV does not prorate) is 03/04/22. Please send me the final bil

I submitted a Notice of Dispute in accordance with the terms of my agreement, and mailed it to DIRECTV LLC, Consumer Arbitration Demand, P.O. Box 915, El Segundo, CA, 90245 as set out in the instructions. I have not heard anything in more than 30 days.  What do you suggest I do next?  Fil

To start with I have recently had two complete outages of my UVERSE for approximately 6 days with no service. The first outage they came and laid over 500 feet of new cable into my condo. This cable has been laying on top of the ground for 3 weeks now. The chances are very high that something is goi