What is happening with On Demand.  I used to be able to see prior weeks pictures for many of the regular series.  Then lately, they were not available on On Demand.  I was trying to catch up on Extant and Zoo and the prior weeks were not available.  Now that Extant is over, I cannot watch the previo

i am disgusted by direct tv airing the program trapping time. it shows animals that have suffered and died slow and horrible deaths. i will cancel my subscription if it is not pulled but cant seem to contact anyone. any ideas ?

My screen is stuck on zoom even the normal on options menu is zoomed in

I have three receivers set top boxes, this problem occurs only with one receiver set top box only (it is not the DVR receiver set top box). The U-verse remote control for this receiver is a silver remote control.   When I press the Zoom button on remote, the “Viewing Options" drop down menu appears.

I have to reset the zoom all the time.  I set the zoom on zoom2, and when I change channels, It is zoomed even further in (bigger than zoom3).  Every time I change channels, or use the "last" button going back to previous channel I was watching, I have to use the zoom button again and reset.  It sti

How do you zoom the widescreen phicture to make the black bars at the top and bottom go away and have the picture fill the whole screen?It is already set to "standard definition" in the options of the att unverse menu.I see "zoom" written on the remote control next to the enter key, but it does not

On my HD-DVR, the local channels appear to be zoomed in - while all other channels are appearing correctly......anyone else had this problem?

​My dog layed on my genie remote. Now my screen is zoomed in and I can't change it. I've already tried the audio video option​

My tv is showing a large picture with letters on the top and bottom. How do I set it to the correct.I think the zoom button was pressed. I have tried all the resolution formats and reset as well. thanks Pat

I have been having a problem with the zoom changing when I change channels. I will set the zoom, lets say zoom 2 theoritically, and then change to different channel and it is at a different zoom. I will change back to the orginal channel I changed the zoom at and that channel will also no longer be

We are new to U-verse, and very confused by the Zoom button.  On all of our tv's but one, it does a very handy function: allowing you to add a channel to your favorites.  But on one of our tvs, it is a zoom function, which is also necessary.  This "special" tv is hooked up through HDMI and is wide s

Hi, One of the channels on my TV is partially zoomed in. This problem only occurs on one channel. On my other tvs, this issue is not a problem. Does anyone have any clue what this is?

Why is the CW channel (25) zoomed?  It’s always been like this, and all of the other channels display properly, so it’s not a TV setting.

My uverse remote is on Zoom 2 and I can't seem to figure out how to get it back to normal. I hit a wrong button last week and it changed.  No I cannot hit the zoom button on the bottom corner of the remote to change it...it does not give a zoom option.  I have chosen the menu button, the left arrow

My 2 year old grabbed the remote, & somehow enacted the zoom feature. The directions listed on this page did not work. "Normal" is still zoomed. What now?

I leaned on the remote control touching some combination of buttons causing my TV(Sony KDL-52XBR4) to zoom in a little and now I can't get it back to the normal setting. I am missing about 3 inches on both top and bottom and both sides of the screen. Has anyone ever had this problem. I am willing to

Is there a way to zoom/unzoom picture? I have UVerse U200 and notice that, on closeups, heads are cut off on the top. Screen resolution is 720. Is this a normal occurance with UVerse? Thank You!

I have an HD20 box... which is a directtv HD receiver that is currently set to 16:9. (I have a Philips HD TV) I want to have all my HD programming fill my screen, but when standard definition programming comes on, I want to have the black pillar boxes on each side. The problem is, it always AUTO ZOO