Gemini Air

Cheriv69

3hen you reset you need to hold the reset until the TV shows a snowy screen…then release 

that will do a true reset….I went thru the same thing you have experienced 

until I figured out on my own that it has to be held down for about 1 full minute 

Tried the red button reset and the factor reset.  It would not download current software.   It does have kernel version of July 3, 2023, but still has April security patch.

Have any Beta Testers received anything from Directv asking anything about their Gemini Air?  Just curious as I have not received anything to give them feedback about the operation of the device.  I am just wondering because was told that we would receive emails from them asking questions and have not gotten anything.

@Tiger593 I haven't either. I think someone on Reddit said they received an email with 1 question. Asked how much i would recommend dtv. scale 1 to 10.

https://www.reddit.com/r/DirectvStream/comments/14yio4i/gemini_air_survey_arrived_this_am/

I have done 3 surveys and just received the third the other day. It asks about all parts of the service and device: how often it fails, features you would want added, etc. 

I have not received any surveys either and wish I would .  I want to bring to their attention about the audio video sync issues I experience to the point I can't watch.  I reset and it improves for awhile but then it's bad again.  I have it directly connected to a HDMI port on my TV and I thought maybe the sound bar contributes to it but the same lag exists when I use the TV speakers.  It's most notable on programs with dolby atmos and HD or Dolby Vision . It's a little better on the standard HDR program but still there is that lag. 

I haven't received a survey either and mine stopped working after 3 months.   I was told that they were sending me a new one but I didn't get the air as a replacement just a normal box.   So my review wouldn't be a good one anyway because I had sync issues as well.  I can't have the audio and picture out of sync drives me crazy.

Anybody else noticed that the Google play store on the Gimini air device has not received the Google play protect certification don’t know why I thought it was odd

Anyone know if it can be IP controlled?  If so it would help with controlling it in Control4.

Because IP controlled is a lot more reliable then IR

@jjbergstad You said that you have received 3 surveys. I have not received anything from Directv as of yet in the way of a survey.  What I would like to know since you are getting the surveys is whether you were in the first batch of beta testers to receive the air or in the second set and how are you receiving the surveys.  Just wondering thanks.

I was in the second. I just received another today. They are showing up in my regular email. 

If I can ask did you receive your invitation to be a beta tester in your email or through the Directv website?  I received my invitation when I logged into my Directv account but I know that there were many that received emails.

I received mine via email but no survey yet.

I received it thru email as a beta tester.