Promotions Unavailable Now

Uverse is a dying product.  Discounts a few & far between.  There is no incentive to offer discounts as they would love to get out of the TV business.

I’ve had UverseTV since 2007.  I’ve got internet & phone.  I was referred to someone in “Loyalty Dept and they could only offer half the discount I have had for years.

Here’s a comparison of the different packages: https://www.att.com/support/article/u-verse-tv/KM1045171/

Thanks for your response my wife and I have really enjoyed Uverse. It's looking more and more like I'll need to change my tier to the U200 one to save some money.

The biggest difference is the movie package channels... if drop to U200 will be standard definition,  will need to add HD channels back on ($10?).

Have not kept up with annual price increases but from memory the difference in price was about $30 between U200 / U300 or about $1 per day.

Ask to speak to the cancelations department. They can do more than the regular people. They helped me with a promotion earlier this year.

They'd be (Edited per community guidelines) to pass up 100% of your TV money when they can pass up 5% of that money instead.

Because your Max service is tied to your internet service, you can have any TV service you wish *and* keep your Max access. The only thing I'd be hesitant to do is subscribe to a level of service with DirecTV, DirecTV Stream or U-Verse that includes HBO's TV channels...I wouldn't want to confuse their systems. I'm not saying it *will* happen, but it seems like it *could* happen.

You would lose Paramount+ access and your Showtime channels if you downgrade, but there's frequent promotions around (try the "Slickdeals" app) where if you want Paramount+, you can get it. I recently saw one year for $30 (no commercials and Showtime) and an immediate cancelation resulted in two bonus months.

I have an earlier version of that promotion. I don't get Showtime TV channels, but I get that content via the app...similar to you and HBO content.

... if drop to U200 will be standard definition,  will need to add HD channels back on ($10?).

This will not be true since you have U-300 All included now.  Since you have all-included, you'll move to U200 All included and will still have HD.  If you were an older subscriber (and didn't get the all-included version) and were getting HD as part of U-450, then what he said is true.

I agree with @baseballisback

Keep calling until you get the right representative (hint, it will be an American...just hang up if the person answering has an Indian accent, and redial).  My promotional discounts ended a few weeks ago, and I got them renewed for another year quite easily, and have been getting them quite easily for several years now.  But the key is to get the right representative on the phone, and it will be an American.

So what about a person who lives in the USA but has an accent?

There isn't an eye roll big enough here.

Sorry if I offended anyone.  What I meant to express is that an American based representative will give you the discounts.  The representatives based in India will not, or perhaps are not allowed, to give any discounts.

Considering DirecTv has owned Uverse IPTV since summer of 2021, why are you calling ATT, should be calling DirecTv if wanting a discount.

That would be because AT&T is still managing customer support and billing for U-verse IPTV.  Calling DIRECTV would be a waste of time, as their support and sales reps have no access to U-verse IPTV, from what I'm told.

That would be because AT&T is still managing customer support and billing for U-verse IPTV. Calling DIRECTV would be a waste of time, as their support and sales reps have no access to U-verse IPTV, from what I'm told.

What's interesting is that the AT&T reps (1-800-288-2020) have been pushing DirecTV Stream to the point where some of them have it and/or know a bit about it.

But apparently they can't help with it because DirecTV Stream is a different 800 number...unless there's some sort of computer program that directs that number to the same people.