Contributor

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2 Messages

Saturday, March 5th, 2016 7:26 PM

U-verse: moving automatically renew a contract

They're claiming my contract automatically renewed when I moved and said I got that Visa reward card (which I never did) and it implied I accepted it. There's no legal consent. This is frustrating. Anyone ever had same experience?

Expert

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4.3K Messages

9 years ago

@Sleebihead  It was up to you to go to the Reward Center and redeem your rewards.  Should've gotten a letter 30 days after install then gone to website and redeem it.

 

https://rewardcenter.att.com/

 

Too many don't come here earlier to be able to get their rewards, we can give them the lowdown on how to get them.  Unluckily what Reward Center says goes, CS will not override anything. 😉

 

Chris
__________________________________________________________

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Need Help? PM ATT Uverse Care (all service problems)
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I Call It Like I See It, Simply a U-verse user, nothing more

Contributor

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2 Messages

9 years ago

Scam.

Never got any letter.
Never consented to a new year of contract.

Expert

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4.3K Messages

9 years ago

@Sleebihead   Not a scam, I've gotten all the rewards I earned by knowing how the game works.  Found out about Reward Center by joining Utalk (much better precursor separate from wireless to this forum) on my install date.  Had been lurking there since I'd gotten the Congratulations answer from ATT 2 weeks earlier.  Smiley Very Happy

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Tutor

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4 Messages

8 years ago

I am moving to a place that does have u verse. Am i legally bound to continue my contract?
If the comtract starts over with a visa card, that would imply that one CAN break contract if moving.

NEED HELP?