After latest update all channels have a fog to them

I have not heard of this issue, but is it only one 1 receiver? if so try reseating (unplug plug, back in) the cable from your receiver to the TV (HDMI, COAX, Componant), or try a hole new cable.

When we got the update, the TV receivers all reverted to the SD aspect ratio, which would make the shows fuzzy and the menu would contain less information on HD TVs.  Did your "blue light go out?"   Check your Aspect Ratio setting under Menu > Options and make sure it matches the native resolution of your TV.

My daughter said there was a haze or a fog, and now I look at it there is a fog to the picture.

Did you look at the reply above yours?

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@antman_2 wrote:

Please help. All channels have a matte or hazed finish to them, like a loss of brightness.

This happened after the latest update of slight improvements to the recordings selections and menu highlights.

When I first turned on the d.v.r. there was no audio. A reset of the vip2250 fixed that but the "fog" remains. I did reset the gateway and even went through trouble shooting in the menu without a fix.

I know if I call ATT they'll just replace the dvr and I'll lose everything.

 

Come on gurus! What do you think? Does anyone else notice this problem? Help, please.

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Are you connected by HDMI or component cables?  Try the other one to see if it persists.  Good luck 😉

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
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@shaee wrote:
Also just FYI the tech will replace the dvr and it will look like it's fixed till the update reaches the new box. Then it will look as it does now. I would avoid the headache of losing your shows and adjust the TV

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Not true, as soon as the 2250 reboots when plugged in, it will have the crushed blacks on HDMI.  I know as mine did, had to use component. 😉

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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@shaee wrote:
I was referring to the fog / haze. From what I've read the crush blacks are fixed. But waiting to confirm once I get the update.

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Point me to a link that proves it's been fixed, I have not read that it has.

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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@shaee wrote:
It was in a Personal message from infinity1976

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Must have been ahile ago as @infinity1976 has not been here since 8/1 although one post of his mentioned something interesting:

https://forums.att.com/t5/Receivers-Battery-Backup/New-firmware-on-STB-VIP2250-Kansas-city-area/m-p/4009448#M59105 😉

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Sending mailers is not illegal. There are ways to try to slow them down or maybe even stop them. You could start by contacting Alex, one of the AT&T Community Managers for further assistance. He should be able to forward your request to the correct group at AT&T. You should also google "DMAChoice" and opt out there. Paperkarma is an app for snapping photos of junk mail envelopes with your Smartphone. They supposedly will send "remove" requests, on your behalf. Good luck

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@mibrnsurg wrote:

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@shaee wrote:
It was in a Personal message from infinity1976

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Must have been ahile ago as @infinity1976 has not been here since 8/1 although one post of his mentioned something interesting:

 

https://forums.att.com/t5/Receivers-Battery-Backup/New-firmware-on-STB-VIP2250-Kansas-city-area/m-p/4009448#M59105 😉

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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The KC area got the update VERY early on, per  @hpmsrm .

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@macmane32 wrote:
Yea ive got the same fog issue as well. Its extremely frustrating. I believe its the Cisco wireless isb7500 (which I have) thats the problem. The picture just has a hazey foggy look to it and man its a pain if anyone solves the issue please let me or anyone else experiencing this knw thanks

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I'd do a hard reboot by unplug/plug in power after 30 seconds.  Let us know if it worked, good luck.

Seemed to work here:

https://forums.att.com/t5/Total-Home-DVR/October-update-has-a-weird-fog-or-haze-over-the-picture/m-p/4122664#M20427

😉

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more