Teacher
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13 Messages
Do we keep old DVR when upgrading service?
We will be getting an upgrade this week, I was wondering, do we get to keep the old dcr, which has shows that I want to watch again or will we get a new dcr and I lose everything on the old dcr?
Accepted Solution
Official Solution
aviewer
Expert
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3.2K Messages
9 years ago
@Rrrrosemary- U-verse boxes - DVRs & STBs are not unique to service levels (channels, SD/HD). The difference is size orf hard drive on the DVR. If you upgrade your service the DVR should remain.
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mibrnsurg
Expert
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4.3K Messages
9 years ago
What DVR do you have now? Moto/Arris 1216, 1225, 2250 or a Cisco?
The 1216 and 1225 are obsolete and are being junked as they are returned, none should be coming out.
But this is all irrelevant, after the first of the year, DVR/STBs will replaced by the Home Media Gateway. This will handle routing, access and storage. Built on the DirecTV architechture and having thin hardware profiles probably means we'll be getting programming from the 'cloud'.
Might just put to shame Comcrap's king of VOD title.
Chris
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Rrrrosemary
Teacher
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13 Messages
9 years ago
We have a Cisco Dcr. I hope they don't replace it.
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Rrrrosemary
Teacher
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13 Messages
9 years ago
So, we have a cisco Dvr. Do we get to keep it when we upgrade this week or are we losing it and everything recorded on it??? Thanks and greatly appreciated!!
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browndk26
ACE - Professor
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839 Messages
9 years ago
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Rrrrosemary
Teacher
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13 Messages
9 years ago
equipment upgrade, I believe! I do hope that informing the tech that we want to keep the old DVR will work. I'll let you know when after the update is over. Thanks for your help!!
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Rrrrosemary
Teacher
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13 Messages
9 years ago
Is the DVr the same thing as a reciever or are they two different pieces of equipment???
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