Teacher
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12 Messages
Freezing TV and constant stopping of programming stating to many recordings
So I have watched all different channels and get periodic freezing. Changing channels brings it back. Feel that service should be constant not sporadic.
_xyzzy_
Expert
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3.6K Messages
8 years ago
Wireless or wired receiver?
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FrozeninFLA
Teacher
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12 Messages
8 years ago
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_xyzzy_
Expert
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3.6K Messages
8 years ago
Reboot the gateway. Wait a while because it can take a few minutes.
Then reboot the dvr.
Then any other receivers.
I don't have much faith that this will fix anything but it's a simple first thing to try.
More questions:
Does this problem occur when only 1 TV is playing and no recording is being done concurrently?
What's your profile? menu->options->system->system information->system resources (streams, bandwidth cap)
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FrozeninFLA
Teacher
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12 Messages
8 years ago
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_xyzzy_
Expert
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3.6K Messages
8 years ago
Please answer my last two questions above:
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FrozeninFLA
Teacher
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12 Messages
8 years ago
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_xyzzy_
Expert
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3.6K Messages
8 years ago
And the profile?
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FrozeninFLA
Teacher
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12 Messages
8 years ago
AT&T Access ID: tucker530034
Or, log in with 904.303.0300
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skeeterintexas
ACE - Expert
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28.3K Messages
8 years ago
Wrong profile.
Follow instructions given above: menu (button on remote) -> options -> system -> system information -> system resources.
Post info so it can be determined if you are receiving the max bandwidth available.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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FrozeninFLA
Teacher
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12 Messages
8 years ago
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skeeterintexas
ACE - Expert
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28.3K Messages
8 years ago
I don't believe that info is available via the app. I could be wrong.
Is there a problem finding the info on your TV screen using your remote?
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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FrozeninFLA
Teacher
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12 Messages
8 years ago
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FrozeninFLA
Teacher
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12 Messages
8 years ago
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skeeterintexas
ACE - Expert
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28.3K Messages
8 years ago
I don't know who you sent a screen shot to but can you post it here for others to analyze?
Orrrr....just post the info. The two following numbers are the most important:
Streams:
Bandwidth Cap:
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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FrozeninFLA
Teacher
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12 Messages
8 years ago
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