Contributor
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1 Message
Music Choice Playlist Issues
Hello...not sure if anyone else has had this problem...but everytime my husband and I create a playlist, after going through the A-Z list of videos to save to the playlist...it deletes it and we have to start all over. How can I retrieve those list? or why is it that the playlist is deleted or lost when I'm in the middle of trying to save a video to the playlist? Am I hitting the wrong button or what is going on? Thanks!!
ATTU-verseCare
Community Support
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865 Messages
11 years ago
Hi @Swiff529,
I apologize about the issues you are having with the Music Choice playlist, but I will be glad to help. Try rebooting the U-verse TV receiver by unplugging it and plugging it back.
If that still does not work, you can try a non-destructive recovery. To do so:
Hope this helps.
-David T
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Asolomi
Tutor
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9 Messages
10 years ago
We have the same problem. Great video selection but worthless if you can't make playlists. The problem isn't rebooting the receiver, that's a stock answer for everything. That's what customer service told us to do to no avail.
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aviewer
Expert
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3.2K Messages
10 years ago
How about Pandora or Spotify.
You can connect your computer to the TV - https://sewelldirect.com/articles/PCtoTV.aspx
OR just connect the audio or comnnect audio to an even better sound system.
The least expensive Zvox is a wonderful thing.
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Asolomi
Tutor
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9 Messages
10 years ago
Thanx for input, have state of art sound system in our media room already 🙂
Problem is, Music Choice has a killer selection of music videos that I want to organize into playlists. It cannot be done as playlists disapear, for me at least, after a few hours of populating them. That's the issue, disappearing and, therefore, worthless. Two days in a row. 4 hours each day. I won't even get into the intermittent streaming at "prime time". 17mbs connection (minimum of 6 recommended).
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JefferMC
ACE - Expert
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36.9K Messages
10 years ago
IIRC, Music Choice will be going away in a few months anyway.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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