Contributor
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1 Message
NO POWER OR LIGHT ON WIRELESS U-VERSE TV RECEIVER BOX
Followed all restart instructions; power to all units of power strip but no power to U-verse wireless tv box near tv. Just went out. Other tv’s working also wireless. Just one tv in den no power lights to box.
_xyzzy_
Expert
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3.6K Messages
7 years ago
Could be a bad power adapter but just to dot the i's and cross the t's try connecting it directly to the wall socket instead of the power strip.
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skeeterintexas
ACE - Expert
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28.3K Messages
7 years ago
Equipment dies. Call CS. A new receiver will be sent for a self-install. You have 21 days to return the bad one.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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sfortin7
Scholar
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27 Messages
7 years ago
Or it's possible the wallwart's adapter isn't firmly plugged into the STB. Try re-seating the connector. Cycling the power-strip would result in the same observation for a faulty power-strip outlet, faulty adapter, plug not inserted, or the unit not indicating it is receiving power. A voltmeter could be used if you had one to verify there is power at the adapter's connector that plugs into the unit.
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