October update has a weird fog or haze over the picture

As I just posted i did the gateway and the box regular and hard reboot. 

Nothing helped.

This is a big issue.

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@macmane32 wrote:
Yea me too man and like u said its a bug issue because the pq has gon to crap now with this update. This is just ridiculous

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Might try this one last thing:

If the DVR/STB functions are still not working, try a Non-Destructive Disaster Recovery.

Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. Plug the DVR back in.

When three white dots appear on the screen, unplug the DVR again. Repeat this process two more times.

Plug the DVR back in on the third time and leave in. Three white dots appear followed by a gear with a status bar at the bottom of the screen.

If the Disaster Recovery screen does not appear, repeat the steps above. If the Disaster Recovery screen appears, wait until completion.

If the Non-Destructive Disaster Recovery does not work, follow the steps for a Force Disaster Recovery

Will not erase recordings, take a long time, can be upto 20-30 mins or so. Good luck 😉

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Humor me:  What is your aspect ratio set to?  Also, what kind of cable are you using to connect your TV receiver to the TV?

Hdmi cable is 6 months old of good quality and aspect is widescreen. Happened exactly when the update happened.

Thank you. Has this procedure worked in the past? This just seems to be an att issue not the dvr.

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@macmane32 wrote:
And the other stbs I have are wired boxes and those are fine its just the two wireless stbs that got the recent update are having these issues

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Have you unplugged/plug in reboot for 30 seconds, the WAP, connected to the RG, serving the wireless STBs?

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

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@macmane32 wrote:
Yea I just tried that and still the same results its an att issue because everything and method ive tried hasnt worked at all

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Afteer all this I'd say click the ATT Uverse Care link in my signature, send the PM, explain the problem.  They might have a solution that has not been mentioned or find a solution there to give you.

Include your account#, email address and a good phone # (land or cell) and time to contact you on.

Check the blue PM envelope, upper right on every page, for their reply. Good luck 😉

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more