11 Messages
Receiver/DVR defective?
I am getting this message quite frequently now. It only happens when I am watching something recorded. None of the controls work when this message appears and I have to reboot the receiver/DVR. Anyone else experienced this?

JefferMC
ACE - Expert
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36.9K Messages
2 years ago
The problem may not be the cable, but the input logic on the TV.
Don't spend lots of money on a cable thinking all that money means a better cable. Monster brand cables are famous for both their high price and their marginally acceptable quality.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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bbpanel8
11 Messages
2 years ago
Well HDMI cable replacement didn't work - guess its time to call for a technician (under warranty) to come look at it.
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baseballisback
ACE - Professor
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8.2K Messages
2 years ago
I just got this TV message for a brief moment on my Samsung TV. Before I could react, it was gone.
It's definitely a TV message.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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bbpanel8
11 Messages
2 years ago
Samsung tech came out today and did a very thorough diagnostic on TV and determined nothing wrong - since the only device I have connected to the TV is the cable/DVR box (which is 8+ yrs old) that seems to be the issue. Will call AT&T tech support and request new box. Will follow-up once that is done.
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bbpanel8
11 Messages
2 years ago
AT&T sent out a replacement receiver/DVR and I have had no error messages since. Looks like it was the issue all along.
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