Uverse TV freezing up ever few minutes and losing service !

I have been having the same issue.  My tv freezes up many times a day and sometimes completely drops out.  I had a tech come last month to change out the modem.  This is the third modem I have had.  TV still drops out.  Before it would be the TV, then the internet would drop and then the phone.  Now it is just the TV (so far that is!).  The tech that changed the modem told me to keep in touch with him to let him know what was going on and if it were to continue, he would come change out the receiver/DVR.  I have tried to contact him by email, by text and even his supervisor, to no avail.  I had to contact AT&T to arrange for another tech to come out tomorrow (nice way to spend the holiday weekend) to check it out and change out the receiver/DVR (sucks because now I will lose what I have recorded on it).  So watch, that is probably not even the issue! If this continues, my contract is up in July so I am thinking on switching to Spectrum (the only other service available in my apartment complex).  I am so tired of this.  I pay so much for these services and this is what happens.  Not right.

We are also having a problem with our tv's freezing. We get this error message "Network problems have stopped this stream. The program is not currently available for viewing. Make sure this tv receiver and the DVR receiver are connected to the network." Sometimes we are watching live tv, sometimes recorded shows. We did not seem to have the problem with the tv which is connected to the DVR or the 1 wireless receiver tv. 2 others had the problem. We have had techs out numerous times and they would try various things, but the problem returns. We have rebooted receivers, gateway (think that's the correct term, unless it is modem), etc. Yesterday a tech came out and tried various things, but it kept freezing. He said we needed all receivers to be wireless except the main DVR, so he replaced them. Still freezes. He checked wiring and thought all was good. He decided a new gateway was needed, so that was replaced and he reset everything. Good for a while, then last evening-freezing up! We are so frustrated. Thinking of going to Directv. We currently have Uverse TV, phone and internet. I would like to keep the phone and internet. Anyone know if Directv has freezing issues?????

Me too.  

Been having the same problem for several years now.  They have replaced everything.  from the curb to the receivers.  I am sure the neighborhood box is the issue, but they won't do anything about it.  So far has frozen 5 times today.

Our problem seems to have gotten better. We ended up switching out the main receiver to a different TV in another part of the house and it has been working well. There is an occasional freezing, maybe once a month. We made the change about 6 months ago. You might try this and see it it helps.

I have the same problems and I was hoping to see the NCAA basketball Champioship game.  But I does not seam that is going to happen.  Does any body know of a better cable system besides Comcast?

If AT & T doesn't get this fixed soon this will be the last month I will be paying for service I can't watch.

it is impossible to fallow a show because it is frozen more than not.

@papabear6914, if you'd like to post some actual details about your situation, instead of making essentially two "me too" posts on a thread that's been idle for 3 months, then maybe someone could help you.  As it is, clicking the Me Too button on the OP would have been just as good for much less effort.

Which switches are compatible?  I am using tp-link tl-sg1008d and have the same problem, thanks!

It looks like this freezing issue has been ongoing for over 2 years and it doesn't appear to have resolved itself.  we are a recent customer to Uverse and our service is horrible.  i've got 4 TV's.  1 we cant watch for all shows freeze for 1-3 minutes several times per hour.  the 2nd  & 3rd TVs freezes during all sports events and during during cable news shows. especially Fox news.   the 4th TV, a small one in the kitchen seems to work fine, but its the one we use the least.   AT&T replaced one of the wireless box on TV #1 and it helped a little,  but not much.  still totally unacceptable for someone that buys their top premium package. 

@CharliePS, some people experience this depending on the conditions with their network or home, some have a bad piece of equipment.  Sometimes the community can help guide you (and AT&T) to a solution to your issues if we know more about your setup and particular issues.

My tv keeps freezing.  Techs are no help.  New modem.   What is Att doing about this recurring problem?