Mentor
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25 Messages
Why does blue hd light stay on?
I do not have hd but the blue light stays on even when tv is off. It didn't always stay on so i wonder what changed, also my remote does not respond to recorded shows. It will not bring up menu for recorded shows.
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noway89
Mentor
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25 Messages
11 years ago
My problem was solved by a post from Skeeterintexas explaining the power button function. Apparently i just needed to press the at&t button on remote and i was back to normal.
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skeeterintexas
ACE - Expert
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28.3K Messages
11 years ago
Yea for me! j/k
The other thing I've learned (trial & error) is that if you are in too big of a hurry when you hit the Power button is that it won't turn off both your TV and the UV box (guilty).
More than once, I've hit the power button and realized I moved the remote away too fast and it didn't have time to turn off both. So I have to toggle between the ATT button and the TV button to get them both off. I have only myself to blame but I still usually curse at the TV/box whilst I'm fixing things.
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Anonymous
1.9K Messages
11 years ago
The HD light will remain lit as long as you have your TV connected to the receiver with an HDMI cable. There was an update that was pushed out around a year ago that kept this light lit.
As for the remote, I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team. One of the specialists will respond to your PM shortly. Please look for the flashing envelope at the top right of the page for your response from a team member.
They can get a replacement remote sent out to you.
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aviewer
Expert
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3.2K Messages
11 years ago
While you wait for a new remote - You do know you can get the recording menu via the menu button. Another good way to toggle live/recordings is the LAST button.
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ATTU-verseCare
Community Support
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865 Messages
11 years ago
Hi @noway89
We'll be glad to help you in replacing your remote control. Keep an eye out for our Private Message in your forums inbox and we'll move forward from there.
- MorganCS
- ATTU-verseCare
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noway89
Mentor
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25 Messages
11 years ago
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texasguy37
Expert
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1.3K Messages
11 years ago
Please share your resolution. Thanks!
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dhascall
ACE - Master
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1.4K Messages
11 years ago
Wasn't the "blue light always on," issue, fixed a few months ago?
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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texasguy37
Expert
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1.3K Messages
11 years ago
Yes, it was fixed in the last firmware update that was rolled out a few months ago.
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dhascall
ACE - Master
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1.4K Messages
11 years ago
So the green power light was on, too.
You do have to delay your laying down the remote, technique to allow all of the commands to be sent. I still don't always get it right. 
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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JefferMC
ACE - Expert
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36.9K Messages
11 years ago
I have actually noticed my HD blue light staying lit when the TV is powered off and the STB is on standby on my HDMI connected STB. Not all the time though. This has only been in the past 2 weeks.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Anonymous
1.9K Messages
11 years ago
@JefferMC I am seeing the same behavior. Sometimes it's on and sometimes it's not with the TV off and STB in standby.
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twistedpair
Scholar
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31 Messages
11 years ago
We all know what the blue light really is. And yes they are watching !
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goldspk
Contributor
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2 Messages
6 years ago
My blue stays on and it stops me from using firestick when I change source!
Help.
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skeeterintexas
ACE - Expert
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28.3K Messages
6 years ago
The blue light indicates that you have HD. Why would that effect your ability to use a Firestick?
Don't mess with old people. The older we get, the less "Life in Prison" is a deterrent.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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