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Tutor

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14 Messages

Saturday, July 16th, 2022 12:15 PM

4K Content

Is there any content on Dirctv Stream in 4K?

Accepted Solution

ACE - Expert

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6.4K Messages

3 years ago

Nope. Only 720p and 1080i.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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637 Messages

3 years ago

The content is in HD, but the DirecTV Stream box, Roku, Fire Stick devices will upconvert the content to 4K, if set to do so, and your TV is capable of 4K. 

You can get 4K content from some of the apps, like HBO Max, that are on the DirecTV boxes, but not from any of the programing they output.

(edited)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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3.5K Messages

3 years ago

No, but the stream box has google play store and you can watch 4k content on apps like netflix, prime video, hulu, etc 

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Community Support

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255K Messages

3 years ago

The 4K content is currently available on DIRECTV Satellite and will be available on DIRECTV STREAM soon. We're working on improving your experience, so you can continue enjoying the best content with the finest quality. Santiago, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

New Member

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1 Message

2 years ago

How long will it take till y’all add 4k to DIRECTV stream? Seems way outdated to offer anything in 720p, I have a nice 4k OLED tv and would really like to see sports in 4k. I pay for ATT wireless and ATT fiber so being able to stay with ATT is preferred.

ACE - Expert

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6.4K Messages

2 years ago

There is no "ya'll" here. This is just an open community forum. Voice your request to agent via Twitter or Facebook. Don't expect anything in the near future.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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86 Messages

2 years ago

I hope they will add the option to detect HDR and not have to have it on full time for non HDR content. 

(edited)

ACE - Expert

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6.4K Messages

2 years ago

If they do ever offer it, it will be at a premium like other streaming services.

For DirecTV Satellite, call 1-800-531-5000.

For DirecTV Stream, call 1-888-429-4023.

Facebook: https://facebook.com/directv/

X: https://x.com/DIRECTVhelp

Instagram: https://instagram.com/directv/

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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6 Messages

2 years ago

I just moved from Satellite to Stream, but this is a HUGE deal if HBO, etc. is not in 4K, although it would be available in 4K via HBO app, which is not available anymore when I try to log in, as before. If I can't get 4K as before, I will need to find an alternate service.

ACE - New Member

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3.5K Messages

2 years ago

HBO max does 4k--but not every show is 4k. 

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Expert

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22.9K Messages

2 years ago

There is limited content made in 4K. Just because the TV is 4K, and even if the TV provider's equipment supports it, doesn't mean there is enough programming out there (in true 4K, not older content "upscalled").

Even the traditional DirecTV service (satellite) is still finishing shutting down MPEG-2/SD-only content to solidify regular HD as the norm.

This is the early days of true 4K. From my perspective, it hasn't really picked up steam during the pandemic so may still be a while. Provided it doesn't go the way of 3D TV.

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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Sage

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46.4K Messages

2 years ago

I just moved from Satellite to Stream, but this is a HUGE deal if HBO, etc. is not in 4K, although it would be available in 4K via HBO app, which is not available anymore when I try to log in, as before. If I can't get 4K as before, I will need to find an alternate service.

HBO on DirecTV Satellite is not 4K. The HBO Max App on your DirecTV Stream box or other 4K-compatible streaming device should be 4K for shows that are broadcast in 4K. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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