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ACE - New Member

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1.6K Messages

Tuesday, June 20th, 2023 1:16 AM

Guide is making me crazy!

Has anyone else noticed the strange way the guide keeps changing?  I have noticed that for some reason the Magnolia Channel is now saying that it is the DIY channel again and some channels are showing W HD  which is strange because I live on the east coast.  Also, on some channels, the channel logo keeps changing. I am not looking for a solution as I know this is on Directv's end was just wondering if anyone else has noticed this happening.

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

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Community Support

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255K Messages

2 years ago

Hello. We want you to enjoy all the features of our service without any inconvenience. We are sending you a PM so that we can take a closer look at your case. Andrea, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

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ACE - Expert

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22.9K Messages

2 years ago

@Tiger593 

Keep us posted, including what "help" you get thru PM.

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I am a customer, not an employee. This is a public forum.
For official support call DirecTV 1-800-531-5000, DIRECTV STREAM 1-888-429-4023
www.directv.com 

(AT&T has sold off their share in DirecTV)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - New Member

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1.6K Messages

2 years ago

So far I have gotten nowhere.  They just keep asking me questions and I keep repeating the same thing.  But if they ever come up with a solution I will most definitely share it!  I just posted because this was driving me nuts and was wondering if anyone else was noticing it.

I AM NOT an employee of Directv I am a customer just like you. This is a public customer-to-customer forum.

------------------------------------------------------------------------------------------------------------------------

For Offical Directv Customer Service 

Directv # 1-800-531-5000                         Directv Streaming/Directv by Internet # 1-888-429-4023

Directv Official Website: www.directv.com  

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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319 Messages

2 years ago

All is good here on iOS and Web for Magnolia and FYI channels. I'm on the West Coast.

*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

2 Messages

1 year ago

Please differntiate between a college basketball game and womens basketball. I am sick of clicking a game and seeing women running around playing basketball. If its a womens game call it womens basketball for Gods sake and save us the hassle of clicking on that crap. For people that want to watch then when they see womens basketball in guide they can turn to it  give the rest of us a freakin break 

2 Messages

1 year ago

First off even signing up for this forum was a pain in my nuts and it made me type this twice. thanks for that. The directv guide needs to differentiate between an actual college basketball game and a womens game. Calling it womens basketball instead of calling both mens and womens basketball just plain  "basketball" in the guide would allow those of us with no interest in womens basketball from wasting precious seconds of our lives by clicking a game and seeing women running around playing ball. That way people that actually want to watch that crap can watch it and the rest of us can use the guide to find actual college basketball games. Thank you 

(edited)

New Member

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319 Messages

1 year ago

@Bill6292 The data for the guide/series/episodes/movies comes from the different providers (Disney, PBS, NBC, etc.) and DIRECTV has nothing to do with that. I think that you can funnel your recommendations to the providers directly when something needs to change from your perspective. 

*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

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