A

New Member

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5 Messages

Saturday, December 25th, 2021 1:30 AM

HBO Max

I can view HBO Max on my phone and my laptop. When I try to watch it on my TVs I get an error message. I was able to watch it in the past on my TVs on channel 190. Any ideas?

Accepted Solution

Official Solution

New Member

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5 Messages

1 year ago

Got it figured out. I deleted the app and reinstalled. Then I was able to log back into my account. Working on both TVs now and HBO Max is showing up on channel 190 like it used to. Thanks for the assistance

litzdog911

ACE - Sage

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44K Messages

1 year ago

What error message?

What streaming device are you using?

New Member

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5 Messages

1 year ago

I'm using an LG TV and and Amazon Fire TV, both with using DirecTV Stream. In the past I could watch HBO Max on both TVs on channel 190. I get a service error code H-7e783dad-9d0e-4bf2-946a-c95ecbcacc62

Thank you,

DIRECTVhelp

Community Support

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16.9K Messages

1 year ago

Hi @ACE402! Thank you for bringing that to our attention.

Here
 you can check the official list of compatible devices we have available for our DIRECTV STREAM app.

Benjamin, DIRECTV Community Specialist
Ludwick577

ACE - New Member

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2.5K Messages

1 year ago

App channels only show up in the guide of the Dtv stream box. 

New Member

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1 Message

1 year ago

Will  not  let  me  singup  for  HBO free  with  my  plan 


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