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Tutor

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23 Messages

Wednesday, December 22nd, 2021 6:11 PM

How do I see the guide beyond right now?

I don't see how I can advance the guide to see what's going to be shown, let's say, 3 hours from now. Is it really not possible!??!!?

ACE - Sage

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46.4K Messages

3 years ago

What streaming device are you using?

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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23 Messages

3 years ago

The iPhone app, as well as on my desktop computer using Chrome.

Tutor

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23 Messages

3 years ago

Wait, now I see it. It literally has not been there until today.

Tutor

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23 Messages

3 years ago

Wait again, I see the issue...I always filter by Movies and when I do that, I can't advance it.

ACE - Sage

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46.4K Messages

3 years ago

At the top far right of the guide display are two arrows, <    >.  Tap the right-facing arrow to move the guide ahead.  Tap the left-facing arrow to move the guide back. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

ACE - Sage

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46.4K Messages

3 years ago

That's right. Those Guide Filters state "Movies on Now", so it's just a snapshot of the Guide for the current time period. Same with the TV Shows, Sports, and Kids filters. 

____________________________________
ACEs are customers too, NOT employees. Answers are based on experience. I strive to give honest answers, even if not always appreciated. If you posted personal information, please edit and remove.

For official support call DirecTV Satellite 1-800-531-5000, DirecTV Stream 1-888-429-4023, DirecTV Gemini dedicated 1-888-488-4742, or AT&T 1-800-288-2020. 

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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23 Messages

3 years ago

Weak. It would be pretty easy to create this functionality.

Community Support

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255K Messages

3 years ago

Hey @litzdog911 thank you for sharing this information!

@chetwynd Also, thank you for your feedback. Let us know if you need further assistance with your service.

We're here to help!

Mauricio, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

Community Support

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255K Messages

3 years ago

Hello, @chetwynd. We're happy to provide more details on your guide functionality. 

 

So that we can better assist, please clarify which service type you have for DIRECTV. Is is satellite or streaming service?

 

-Jordan, DIRECTV Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

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