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New Member

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41 Messages

Tuesday, December 6th, 2022 10:19 PM

Pixelated picture for the last 3 days.

I have multiple DIRECTV stream boxes.  For the past 3 days I’ve had pixelation on pretty much every channel on all the boxes.  Internet connection is fine.  1gig connection.  Other streaming services work fine.  Anyone experiencing this?  I’ve reset everything and it’s still happening.

Thanks in advance.

New Member

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319 Messages

2 years ago

All god here on my Ospreys. If it's on all channels all boxes, that points to a home network connectivity issue. Which ISP do you use? have you tried basic troubleshooting, router-modem restart, etc

*I am a DIRECTV employee, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

New Member

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41 Messages

2 years ago

Yeah.  I also have an appetv.  Streaming from the Directv app works fine on that.  I have frontier.  I’ve restarted everything.  Going to try again.

New Member

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14 Messages

2 years ago

I am having the same issue, maybe a little longer than 3 days.  It appears to be a DirecTV issue as everything else streams with absolutely no pixelation using a Firestick 4K.  I previously suffered from logos disappearing from the DirecTV guide and channels not loading unless the Firestick is rebooted and never got any help from DirecTV support, but eventually the problems went away.  Perhaps someone working in the background fixes these things, and I can only hope that this problem will also eventually disappear.

ACE - New Member

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637 Messages

2 years ago

Yes, seeing it here in the Orlando market, but only on the local networks.

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