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Tuesday, October 3rd, 2023 2:51 PM

Tv not turning on

So this morning my direct TV just keeps looping through the loading screen for a really long time before it shuts off. The remote is just blinking blue. I've tried both the hard and soft resets using the button and unplugging it. Does anyone know what I should do?

Contributor

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2 Messages

1 year ago

Im having the exact same issue with both of my DTV Stream boxes. I've been on hold with DTV on the phone now for close to 2 hours.. No one will pickup.

On my Apple TV boxes the DTV app works fine. Just having the issues with the DTV Stream box. Ughhh

ACE - Sage

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46.1K Messages

1 year ago

Others have posted with this problem. Must be some sort of system-wide issue. It's working fine on my Roku right now. 

2 Messages

1 year ago

Anyone figure it out yet? I've had the same issue all day. The main screen just shows the DirecTV logo and a little arrow that pops up and runs a colored bar across the screen, similar to a "loading" type animation but nothing ever happens. The remote also doesnt work, I cant use the input button to change to other sources and use my tv for something else. I've tried resetting the unit and unplugging 10+ times and still the same thing.

2 Messages

1 year ago

Here is a picture of my screen, it will occasionally switch to a black screen like it is about to do something and then it goes right back to this screen and animation, been doing it all day.


NEED HELP?