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8 Messages

Monday, August 21st, 2023 2:42 AM

4k tv looks horrible on direct tv

I have a new Samsung 4K tv. Streaming Netflix and Disney plus look amazing. But direct tv looks awful. Worse than on my 9 year old Vizio tv. I’ve tried resetting, checking cables, making sure 1080i, 1080p, 4k boxes are checked. It literally looks like non HD. No one seems to be able to help. Got a new 4k box. Still no help. 

ACE - Expert

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20.6K Messages

1 year ago

Do you have an HR54 Genie or the HS17 Genie2?

8 Messages

1 year ago

this is the box connected to the 4k tv

ACE - Expert

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20.6K Messages

1 year ago

That is worthless for 4k unless you have an HR54 or HS17 connected to it.

8 Messages

1 year ago

tech installed. Here is a photo of the main box downstairs (not connected to the Samsung 4K which is upstairs). Entertainment package with the sports package. 

8 Messages

1 year ago

this is the main box downstairs. The new Samsung tv is upstairs. 

8 Messages

1 year ago

Entertainment package. With sports package. 
C61k was tech installed. 

8 Messages

1 year ago

here is the hdmi port I’m using currently 

8 Messages

1 year ago

When games are broadcast in 4k (super bowl) the picture looks great. But just regular college football games or nfl games that aren’t broadcast in 4k look awful. Not even hd level. Fuzzy. 

8 Messages

1 year ago

Do y’all have any other suggestions or ideas? 


NEED HELP?