New Member
771
Half of my channels are getting error 771 and there are no disconnected cables or debris on top of my satellite. I reboot my receiver, and the problem continues! What is even more disturbing is I cannot talk to a person directly. It takes more than a hour to talk to someone and that is unacceptable to me!!
The way I see it, if I don't hear from a Directv representative within the next 48 hours through this AT&T Community Forum, I am terminating my contract with Directv for negligence!
shannon02
ACE - Expert
•
21.1K Messages
5 years ago
You own the dish so there are videos on youtube if you want to try to align it yourself otherwise the only way to get a tech call setup is to call and wait until a CSR can get to you.
COVID-19 has closed call centers and the remaining ones are understaffed.
This is a customer to customer forum nobody will call you.
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