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Wednesday, September 25th, 2019 12:57 PM
Android phone will not load tv networks some will most will not
just spins and says authorizing
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Community Support
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255K Messages
6 years ago
Hello @Moondog24,We understand that you're having trouble with TV networks loading on your phone. Don't worry, we can help figure out whats going on here.When you mention tv network won't load are you referring to the content or the app itself? please let us know so we can better address this situation.Is there any error message being displayed?Have you tried reinstalling the app?Also, here are a few steps that can help troubleshoot the problem with your app not working.Charles, AT&T Community Specialist
Hi AT&T, I am experiencing the same issue with Direct TV app. The app launches but then says authorizing... Or loading... With the spinning blue circle when trying to watch live TV or when trying to watch other programming. Please advise!
android apps
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Android??
Watched an on-demand movie right after ordering, but my internet is slow, how come???
android app
DIRECTVhelp
Community Support
•
255K Messages
6 years ago
Hello @Moondog24,
We understand that you're having trouble with TV networks loading on your phone. Don't worry, we can help figure out whats going on here.
When you mention tv network won't load are you referring to the content or the app itself? please let us know so we can better address this situation.
Is there any error message being displayed?
Have you tried reinstalling the app?
Also, here are a few steps that can help troubleshoot the problem with your app not working.
Charles, AT&T Community Specialist
0
0
Juanmark
Contributor
6 years ago
Hi AT&T, I am experiencing the same issue with Direct TV app. The app launches but then says authorizing... Or loading... With the spinning blue circle when trying to watch live TV or when trying to watch other programming. Please advise!
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