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7 Messages

Wednesday, April 20th, 2022 1:09 AM

Blacked out Philadelphia Phillies Baseball Games

I moved to Arizona 27 years ago and purchased DIRECTVMLB ticket . 27 years I’ve been able to watch the Philadelphia Phillies no matter who they played or where they were playing .I either got the Home feed or away  feed . But this year for the first time ever I have not been able to watch any Philadelphia Phillies games . Every game so far this season has been blacked out . They played New York in Philadelphia and I did not get to see any of the games, they played Miami in Florida and I did not get to see any of the games and now they’re playing Colorado which is fairly close to me and I don’t get to see any of the games.  I live in Arizona there’s no reason for these games to be blacked out . Is anyone else that lives out here experiencing these issues? I have contacted DIRECTV eight times in the last two weeks and no one there can figure it out either I am about ready to cancel everything!

New Member

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14 Messages

3 years ago

LOL. 

New Member

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15 Messages

3 years ago

OMG back to blackout rules….

”Like a Martian talking to a Fungo” (Bull Durham anyone?)

https://youtu.be/V20RPhkuH04

Really, any Managers at Directv monitor these threads?!

New Member

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9 Messages

3 years ago

I can only sigh at this stage. What an embarrassment by Direct TV. Not one employee in the thread can even remotely step outside the stock answers and apply any semblance of thinking or reasoning. They are back to blaming MLB - arghhh!

New Member

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15 Messages

3 years ago

It actually makes me wonder if these are humans or just bots that auto-paste answers based on keywords in the posts.

Community Support

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255K Messages

3 years ago

Hello @mikecranston1

 

 I was informed the service issue for the MLB programming was resolved and the team was able to provide a $250 bill credit. Please let us know if you are satisfied with the outcome?

 

 

Lisa
AT&T Business Social Media

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ACE - Expert

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21K Messages

3 years ago

No one at DTV reads these posts except the few employees on their own time and the moderators. I'm not a bot.

(edited)

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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7 Messages

3 years ago

Are credits being issued to all the accounts that were affected?

Community Support

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255K Messages

3 years ago

Hello @bluesmom13 , we can give you a hand by checking on your refund options.

We know you want to enjoy the best games of this season. Let's meet in a Direct Message to take a closer look, please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums) and we'll take things from there.

Miguel, DIRECTV Community Specialist

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*I am a DIRECTV authorized representative, and the postings on this site are my own and don't necessarily represent DIRECTV's position, strategies or opinions.

New Member

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15 Messages

3 years ago

Agree with @bluesmom, we should all be getting credits for this. There’s about $10 for the games we missed, plus $500 for the pain of suffering through this thread. 

New Member

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1 Message

3 years ago

Has there been any updates to this thread?  I live in the central part of Pennsylvania and I cannot get any of the Phillies games.  Comcast says it's the MLB's doing, the MLB says my zip code is not subject to blackouts of the Phillies.  Any tips or tricks on how to get Phillies games would be greatly appreciated! 

ACE - New Member

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5.2K Messages

3 years ago

@LynnieLit this is the DIRECTV Community Forums, not Comcast. 

DIRECTV SATELLITE support: 1(800)531-5000

DIRECTV STREAM support: 1(888)429-4023

DIRECTV for BUSINESS support: 1(800)388-2505

DIRECTV DEALER/INSTALLER support ONLY: 1(800)323-1994

For common errors, hit that RED reset button!

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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