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Teacher

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35 Messages

Tuesday, March 10th, 2020 5:08 PM

Capture show from beginning

Just had a Genie 2 installed for 7 TV’s. With the old receiver, I could playback to the beginning even if it was not recorded. Now it seems it just starts from where it is whenever I turn on the tv with no way to “rewind” to the start. Why the change? Did I lose this option with the Genie 2?

ACE - Professor

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2.3K Messages

5 years ago

Is it connected to your internet, that feature requires the receiver to be connected to the internet.

Teacher

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35 Messages

@nabukl I checked and it said it was connected, but I did the speed test to make sure. I'll see if it gets better. Thanks.

ACE - Expert

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21K Messages

It takes 24 to 48 hours to download all the On Demand content.

Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

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35 Messages

I've done the speed test a few times. At first, it appeared to work, but when I tried again this morning, it didn't work even after running the test. I had the Genie 2 installed last week, so it had time to download everything. My issue is with a live TV rewind.

ACE - Master

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6.5K Messages

is it wired to the internet or wireless?


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Award for Community Excellence Achiever*
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

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35 Messages

It's wireless....


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