Contributor
Changing physical locations after 6-1 with an RV Account
DNS service for RV's is a great option as we move from place to place. I have known RV'ers through the years that didn't have DNS and just tried to get DirecTV to change their location as they moved leaving their billing/home base the same. This was an exercise in futility since 99% of the DirecTV people that answered the phone had no idea what the question was or how to make the change. DNS solved that lack of support by DirecTV.
Now that DNS is going away what will DirecTV do to make changing physical location changes easier or maybe the better question is with DNS gone why do I need to stay with DirecTV when their competitor has a phone app offering location changes at will as you move. I have zero interest in an hour phone call each time I move to try to get someone with DirecTV to even understand my question, let alone making the change for me.
I have been with DirecTV continuous for 25 years, but this may be the straw that broke the camel's back.
Constructive
Employee
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34K Messages
5 years ago
@Juniper
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shannon02
ACE - Expert
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21.1K Messages
5 years ago
AFAIK the only reason there is an RV account was to get the DNS channels so one would assume RVers with an RV account will still get them, we will find out in June. One would also assume dish will lose them also if they even have them.
(edited)
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