Why has the NBC channel 6 been dropped from my package. Also the Hallmark channel 565. Also the Hallmark channel 565. Will we get a drop on our billing amount!
Local affiliate is owned by Tegna. They are in negotiations with AT&T (DirecTV and U-Verse TV) for the next carriage agreement. Unfortunately it has gone on long enough that Tegna decided to pull all their channels (as is their right) until a new deal is reached.
However that does not affect Hallmark Movies and Mysteries (565). That channel you get as long as you are in Select, Entertainment, Premier, the grandfathered package Preferred Xtra or the Movies Extra Pack (formally called the HD Extra Pack) add-on. If you have one of those options, what happens when you try to watch HM&M? Has any troubleshooting been tried (such as a red button reset)?
Hallmark is probably not in your channel package. As I remember, it was made available to everyone by Directv as part of a "Covid bonus" but that has now lapsed. Anyone confirm that?
skeeterintexas
ACE - Expert
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28.3K Messages
4 years ago
Jeez....if we knew your location or call letters of the station, someone might be able to help. 😒
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westgranny
New Member
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2 Messages
4 years ago
KCEN CHANNEL 6 AND 23. AND HALLMARK 565.
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skeeterintexas
ACE - Expert
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28.3K Messages
4 years ago
ATTENTION DIRECTV SUBSCRIBERS
I haven't a clue about Hallmark.
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Juniper
ACE - Expert
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22.9K Messages
4 years ago
@westgranny
Local affiliate is owned by Tegna. They are in negotiations with AT&T (DirecTV and U-Verse TV) for the next carriage agreement. Unfortunately it has gone on long enough that Tegna decided to pull all their channels (as is their right) until a new deal is reached.
However that does not affect Hallmark Movies and Mysteries (565). That channel you get as long as you are in Select, Entertainment, Premier, the grandfathered package Preferred Xtra or the Movies Extra Pack (formally called the HD Extra Pack) add-on. If you have one of those options, what happens when you try to watch HM&M? Has any troubleshooting been tried (such as a red button reset)?
(edited)
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TexasBrit
ACE - Expert
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14.1K Messages
4 years ago
Hallmark is probably not in your channel package. As I remember, it was made available to everyone by Directv as part of a "Covid bonus" but that has now lapsed. Anyone confirm that?
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